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Lightroom 5.2 download issue
Sep 21, 2013 12:20:06   #
windshoppe Loc: Arizona
 
Anyone else experiencing this problem? I received notice of and link to the Lightroom 5.2 update download. When I download the file, which is supposed to be Windows 8 compatible I'm unable to open it. It is identified as a "Part" file which, supposedly I need some app from the app store to access. Another "gift" from Adobe?

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Sep 21, 2013 13:02:36   #
RicknJude Loc: Quebec, Canada
 
windshoppe wrote:
Anyone else experiencing this problem? I received notice of and link to the Lightroom 5.2 update download. When I download the file, which is supposed to be Windows 8 compatible I'm unable to open it. It is identified as a "Part" file which, supposedly I need some app from the app store to access. Another "gift" from Adobe?


I installed it this week without a problem. This is with Win7. The 5.2 update is one hell of a file. --838,617KB.
Maybe try the download again and cross your fingers. :)

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Sep 21, 2013 13:50:29   #
wolfman
 
windshoppe wrote:
Anyone else experiencing this problem? I received notice of and link to the Lightroom 5.2 update download. When I download the file, which is supposed to be Windows 8 compatible I'm unable to open it. It is identified as a "Part" file which, supposedly I need some app from the app store to access. Another "gift" from Adobe?

It sounds like the whole file did not downloaded, and that's why you can't open it. Try downloading again.

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Sep 22, 2013 06:48:13   #
mborn Loc: Massachusetts
 
wolfman wrote:
It sounds like the whole file did not downloaded, and that's why you can't open it. Try downloading again.


You are right I had to download twice to get the complete file After I installed the program I copied the folder to a Jump Drive so I could install LR 5.2 on my Laptop and my son could upgrade his copy of LR5

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Sep 22, 2013 08:37:27   #
windshoppe Loc: Arizona
 
Thanks for your replies. And you are all apparently correct.
On my third try I gave up and went to working on other things. Twenty minutes later I got a notice that the file had downloaded. Never experienced that before, but apparently the file size is ginormous. Perhaps they should mention that.

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Sep 22, 2013 11:12:03   #
DebAnn Loc: Toronto
 
I downloaded it yesterday with Windows 8 - no problem. I was asked to enter my LR5 registration number before it would operate, but I think this is normal.
windshoppe wrote:
Anyone else experiencing this problem? I received notice of and link to the Lightroom 5.2 update download. When I download the file, which is supposed to be Windows 8 compatible I'm unable to open it. It is identified as a "Part" file which, supposedly I need some app from the app store to access. Another "gift" from Adobe?

Reply
Sep 22, 2013 15:36:02   #
mwsilvers Loc: Central New Jersey
 
windshoppe wrote:
Thanks for your replies. And you are all apparently correct.
On my third try I gave up and went to working on other things. Twenty minutes later I got a notice that the file had downloaded. Never experienced that before, but apparently the file size is ginormous. Perhaps they should mention that.

Yes, you apparently didn't wait long enough for the whole file to download. You may have either a slower machine or a slower connection than I do, because my download took somewhere around 5 minutes or less. How long did your's actually take?

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