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external hard drive failure
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Sep 16, 2013 10:05:16   #
kcstudio1 Loc: Long Island, NY
 
Many thanks for all of the advise. I will start working on it. Wish me luck.

And thank you for the warm welcomes.

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Sep 16, 2013 19:32:14   #
loony Loc: Hillsboro, OR
 
A lot of time you can open the case and it is just a regular drive. If that is the case you can install the drive in your computer and access it that way.

kcstudio1 wrote:
The drive is totally dead. So how would I get access to the files?

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Sep 16, 2013 20:33:31   #
AuntieM Loc: Eastern NC
 
Welcome. Hope you get your problem solved.

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Sep 16, 2013 20:38:00   #
bcheary Loc: Jacksonville, FL
 
kcstudio1 wrote:
I have been a follower of this wonderful site for quite a while now and have learned so much. But now I find myself with a problem and would appreciate your advise.



My Seagate 4TB external drive failed during a backup to CrashPlan. So the recovered files include only the .xmp from LR4 and about 188 images, leaving about 4500 images lost. Seagate will charge $400. to recover the drive. I only need the 4500 images and feel very unhappy to have to pay that much. Any advise on how to recover these images? I have formatted all the cards, but only one has been overwritten. Seagate offers a DYI plan to try to recover them myself with a 45 page manual and then $99. fee for the key to unlock the images. The problem there is that the card that was overwritten has my only pics of Victoria Falls that I really want to recover. So, besides being very upset, I'm also confused and would appreciate suggestions and advise. Does anyone know a less expensive, easier way of recovering these images?

Thanks in advance,
Karen Celella from LI, NY
I have been a follower of this wonderful site for ... (show quote)


Welcome

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