External Hard Drive & USB port: I need some help, please. My computer tells me: Your USB Mass Storage Device can perform faster if it is plugged into a hi-speed port. I tried plugging...

Joyfullee Loc: South FL

I need some help, please.

My computer tells me:

Your USB Mass Storage Device can perform faster if it is plugged into a hi-speed port.

I tried plugging it into all the different available ports, but the message still keeps coming.

Does this possibly have something to do with the USB cord that I'm using?

Would really appreciate any help that anyone can provide. Thank you in advance.

rpavich Loc: West Virginia

Joyfullee wrote:

I need some help, please.

My computer tells me:

Your USB Mass Storage Device can perform faster if it is plugged into a hi-speed port.

I tried plugging it into all the different available ports, but the message still keeps coming.

Does this possibly have something to do with the USB cord that I'm using?

Would really appreciate any help that anyone can provide. Thank you in advance.

http://www.tomshardware.com/forum/251450-44-your-mass-storage-device-perform-faster-plugged-speed

MT Shooter Loc: Montana

It likely means you do not have a faster port installed on your computer. You will get this message if using a USB 2.0 device on a USB 1.0 port, similarly you will get this message using a USB 3.0 device on any other USB port. It simply tells you that if you upgrade your computer that your peripheral device will work at a faster speed on the newer computer that will likely have the faster ports on it.

jerryc41 Loc: Catskill Mts of NY

Joyfullee wrote:

I need some help, please.

My computer tells me:

Your USB Mass Storage Device can perform faster if it is plugged into a hi-speed port.

I tried plugging it into all the different available ports, but the message still keeps coming.

Does this possibly have something to do with the USB cord that I'm using?

Would really appreciate any help that anyone can provide. Thank you in advance.

Rush out tomorrow morning and buy a computer with some USB 3.0 ports. On the other hand, there's no reason to spend a lot of money to save a few seconds. If you get another computer some day, it will have 3.0 ports.

Joyfullee Loc: South FL

MT Shooter wrote:

It likely means you do not have a faster port installed on your computer. You will get this message if using a USB 2.0 device on a USB 1.0 port, similarly you will get this message using a USB 3.0 device on any other USB port. It simply tells you that if you upgrade your computer that your peripheral device will work at a faster speed on the newer computer that will likely have the faster ports on it.

Ok, thanks MT, I understand that. So, basically that is not the "problem."

My problem is that an external hard drive that used to work on this computer, no longer does. My computer is not recognizing it.

This happened a few months ago. I have been trying to figure out "why" but, cannot.

Been working at it again today and then that message came up.

My computer was bought new the last of April of 2009.

Joyfullee Loc: South FL

rpavich wrote:

http://www.tomshardware.com/forum/251450-44-your-mass-storage-device-perform-faster-plugged-speed

Thanks rpavich, appreciate you trying to help. Basically the same as what MT, after you, is saying.

Joyfullee Loc: South FL

jerryc41 wrote:

Rush out tomorrow morning and buy a computer with some USB 3.0 ports. On the other hand, there's no reason to spend a lot of money to save a few seconds. If you get another computer some day, it will have 3.0 ports.

Don't think that's gonna happen Jerry! :-)

But...even if I did, it isn't going to solve my real problem.

robert-photos Loc: Chicago

Joyfullee wrote:

I need some help, please.

My computer tells me:

Your USB Mass Storage Device can perform faster if it is plugged into a hi-speed port.

I tried plugging it into all the different available ports, but the message still keeps coming.

Does this possibly have something to do with the USB cord that I'm using?

Would really appreciate any help that anyone can provide. Thank you in advance.

You need a USB 3.0 port. If you have a desk top computer it is easy to add:

http://www.amazon.com/s/?ie=UTF8&keywords=usb+3+pci+card&tag=googhydr-20&index=electronics&hvadid=34459578585&hvpos=1t4&hvexid=&hvnetw=s&hvrand=1446584826541972079&hvpone=&hvptwo=&hvqmt=b&hvdev=c&ref=pd_sl_4if7toqtae_b

Plug and play :thumbup:

If you have a laptop with an open express card slot then:

http://ca.startech.com/Cards-Adapters/USB-3.0/Cards/2-Port-ExpressCard-SuperSpeed-USB-3-Card-Adapter~ECUSB3S2

Again, plug and play :thumbup:

If not then it is time for a new laptop computer or to wait until you replace the one you have. Using USB 2.0 is no problem except it is slower and the nag that comes up.

Samuraiz Loc: Central Florida

Sadly if the external hard drive is the small portable type that gets it's power from the USB port then it's probably dead. In the last 5 years I have had two die. I have had much better luck with the larger usb drives that have a separate power supply that plugs into te wall. What also will help with small portable drives is to use a "powered" USB buss.

robert-photos Loc: Chicago

Samuraiz wrote:

Sadly if the external hard drive is the small portable type that gets it's power from the USB port then it's probably dead. In the last 5 years I have had two die. I have had much better luck with the larger usb drives that have a separate power supply that plugs into te wall. What also will help with small portable drives is to use a "powered" USB buss.

I don't think that is the case. From what I read Joyfullee is getting a nag when plugging in a USB 3.0 capable drive into USB 2.0 ports.

Joyfullee Loc: South FL

robert-photos wrote:

You need a USB 3.0 port. If you have a desk top c... (show quote)

I have a desktop. Do you have to get a specific card for a specific computer?

Thanks for the info.

Samuraiz Loc: Central Florida

Joyfullee wrote:

My problem is that an external hard drive that used to work on this computer, no longer does. My computer is not recognizing it.

This happened a few months ago. I have been trying to figure out "why" but, cannot.

Been working at it again today and then that message came up.

My computer was bought new the last of April of 2009.

The reason I mentioned that was because Joyfullee stated that the drive no longer functions. If it was just a speed issue, the drive would still function.

Joyfullee Loc: South FL

Samuraiz wrote:

Sadly if the external hard drive is the small portable type that gets it's power from the USB port then it's probably dead. In the last 5 years I have had two die. I have had much better luck with the larger usb drives that have a separate power supply that plugs into te wall. What also will help with small portable drives is to use a "powered" USB buss.

Mine is one I made. Took a hard drive out of an old computer and bought casing for it from Radio Shack. It plugs into the wall outlet and to the computer via USB cord. I've had it for about 6 years and it has been working just fine, until a few months ago. I went to fire it up and my computer couldn't "find" it. I'm getting a Code 10 error.

I'm to the point where I feel that I've lost it.

Joyfullee Loc: South FL

robert-photos wrote:

I don't think that is the case. From what I read Joyfullee is getting a nag when plugging in a USB 3.0 capable drive into USB 2.0 ports.

How can one tell if the ports are 3.0 or 2.0? The external HD case says 2.0 and I've had no problems until recently. I think my computer is 2.0, but I don't know how to verify that.

robert-photos Loc: Chicago

Joyfullee wrote:

I have a desktop. Do you have to get a specific card for a specific computer?

Thanks for the info.

No, just read the user reviews on Amazon to get a good, reliable card.

Open your case to see the type and number of empty slots.
If you have your motherboad paper work you can also look there.

It is a verey easy DIY upgrade to your desktop.