Ugly Hedgehog® - Photography Forum
Posts for: DelRae
Page: 1 2 3 4 5 6 ... 8 next>>
May 16, 2019 17:52:02   #
5-15-19 on my Camera 6D mark II getting fix
I brought this canon camera in Dec 26,2018 From Canon I take our Grandsons pictures in Sports high School Basketball and soccer and Grade school soccer that all I use it on went to take Grandson Grade school Soccer game . I only took 56 pictures I thought it was 8 pictures look at the chip in my camera had 56 pictures on it and it quite working said Err 20 an error prevented shooting turn the camera off and on again or re-install the battery. I put new battery in it still would not work just Err 20??? I think it is the window in the camera not sure. this happen to my canon T61 camera I send it in they fixed it now that one I fell on it getting out there to take pictures on the field . but the 6D markII I have been babying it Thank you DelRae :(


Call Canon talked to Steve Told him what I was doing when the camera broke and I just brought it 12-26-18. he looked it up and said it was still under Factory Warranty told me what to put in the Box to send it out 5-6-19 they got it 5-9-19 I have not heard anything on the Camera that they got it or anything. I call the repair place on the 5-13-19 to see how things are going with the camera. the guy ask me if I have a Repair Number? no I have not Received anything from you he said well you should be getting one. I got thinking about it so on 5-13-19 I call back and talk to a guy he asked for a Repair Number I said no Why he said because you owe $447.68 on the camera repair. I told him I send in the box with the camera when I brought the camera. they did not get the paper but if you e-mail us or Fax it to us your Copy of buying the camera. it will take 24 hours for us to get it in the e-mail I said I will e-mail it to you. he said send it to Purchase@cits.canon.com and put repair on it.
I call 5-14-19 they did not get the e-mail yet at this point I am getting upset it takes that long to get a e-mail? 5-14-19 I got the repair number RNE37137 that night in the mail on 5-14-19 I call 1-866-510-1335 the repair shop give the guy the repair number he said no don't have anything yet you know it takes around 48 hours to get the e-mail.


(Download)


(Download)


(Download)


(Download)


(Download)


(Download)


(Download)


(Download)


(Download)


(Download)
 
May 6, 2019 22:25:14   #
DelRae wrote:
I brought this canon camera in Dec 26,2018 I take our Grandsons pictures in Sports high School Basketball and soccer and Grade school soccer that all I use it on went to take Grandson Grade school Soccer game . I only took 8 pictures I look at the SD card it had 56 pictures not 8 and it quite working said Err 20 an error prevented shooting turn the camera off and on again or re-install the battery. I put new battery in it still would not work just Err 20??? am I doing something wrong ??is there something to do which I could call canon but they are close. I think it is the window in the camera not should. this happen to mind canon T61 camera I send it in they fixed it now on that one I fell on it. but the 6Dmark II I have been babying it. any help would be great Thank you DelRae
I brought this canon camera in Dec 26,2018 I take ... (show quote)
May 6, 2019 22:24:01   #
DelRae wrote:
I brought this canon camera in Dec 26,2018 I take our Grandsons pictures in Sports high School Basketball and soccer and Grade school soccer that all I use it on went to take Grandson Grade school Soccer game . I only took 56 pictures and it quite working said Err 20 an error prevented shooting turn the camera off and on again or re-install the battery. I put new battery in it still would not work just Err 20??? am I doing something wrong ??is there something to do which I could call canon but they are close. I think it is the window in the camera not should. this happen to mind canon T61 camera I send it in they fixed it now on that one I fell on it. but the 6Dmark II I have been babying it. any help would be great Thank you DelRae
I brought this canon camera in Dec 26,2018 I take ... (show quote)
May 6, 2019 22:22:55   #
DelRae wrote:
I brought this canon camera in Dec 26,2018 I take our Grandsons pictures in Sports high School Basketball and soccer and Grade school soccer that all I use it on went to take Grandson Grade school Soccer game . I only took 56 pictures and it quite working said Err 20 an error prevented shooting turn the camera off and on again or re-install the battery. I put new battery in it still would not work just Err 20??? am I doing something wrong ??is there something to do which I could call canon but they are close. I think it is the window in the camera not should. this happen to mind canon T61 camera I send it in they fixed it now on that one I fell on it. but the 6Dmark II I have been babying it. any help would be great Thank you DelRae
I brought this canon camera in Dec 26,2018 I take ... (show quote)
May 6, 2019 22:22:19   #
DelRae wrote:
I only took 56 pictures and it quite working said Err 20 an error prevented shooting turn the camera off and on again or re-install the battery. I put new battery in it still would not work just Err 20???
May 6, 2019 22:20:10   #
on my Canon 6D mark II I talk to canon so send it to them Oh it was not 8 pictures I took it was 56 pictures
when it broke and quick taking pictures. the kids was so sad 6th grader. I take pictures of our Grandkids so thought years ago I would take pictures of all the kids and just give them the pictures.
 
May 5, 2019 19:09:00   #
thank you I tried another battery when I was at the game
May 5, 2019 19:04:15   #
May 5, 2019 13:39:43   #
I only took 8 pictures and it quite working said Err 20 an error prevented shooting turn the camera off and on again or re-install the battery. I put new battery in it still would not work just Err 20???
May 5, 2019 02:15:38   #
So glad things work out for you no one touch my camera but me I guess I can use my T6i while I wait for
my 6DMarkII to get fix. and I think I will Quite taking pictures for every one and give them the picture I end up over thousand pictures a game. do you think taking that many pictures would hurt the camera? I just love to take pictures to give to the kids they really like them. thanks for your help DelRae
May 4, 2019 23:11:28   #
Yes I brought it New though Canon they was great on fixing my T6i camera and it is was under Warranty. Thank you sir for your help
 
May 4, 2019 22:33:50   #
Thank you ya I only use canon lens I use the EF 70-200mm L IS II USM
and EF 24-70mm L II USM I have been do pictures when my older Grandson was in 1st Grade and he is in 10th grade now. ya that what I thought to send it in will call Monday :( do you think it is the window in the cameras is anyone but me having problems with this I ready love this camera and my lens really good pictures. :(
May 4, 2019 21:46:03   #
I brought this canon camera in Dec 26,2018 I take our Grandsons pictures in Sports high School Basketball and soccer and Grade school soccer that all I use it on went to take Grandson Grade school Soccer game . I only took 8 pictures and it quite working said Err 20 an error prevented shooting turn the camera off and on again or re-install the battery. I put new battery in it still would not work just Err 20??? am I doing something wrong ??is there something to do which I could call canon but they are close. I think it is the window in the camera not should. this happen to mind canon T61 camera I send it in they fixed it now on that one I fell on it. but the 6Dmark II I have been babying it. any help would be great Thank you DelRae
May 4, 2019 18:42:59   #
I have the 6DmarkII and I love it I use it for High school Basketball and Soccer and Football
Apr 17, 2019 01:22:23   #
Page: 1 2 3 4 5 6 ... 8 next>>
UglyHedgehog.com - Forum
Copyright 2011-2019 Ugly Hedgehog, Inc.