I bought an xyz adapter from celestron. I ordered it from b&h for around $55. It allows me to mount my cell phone to my “is” canon binoculars which provide a pretty good picture. Sure it not as good as my slr but still it was pretty neat to those who like gadgets. Ofcourse if you can lug around binoculars, adapter, and cell phone, you could just take your camera. The point is, the adapter would make a great gift and it is very tough and solid. Don’t buy any of the cheaper adapters available. They are crap and flimsy. You’ll never get a decent picture from them as they are too weak to hold the optics steady enough to get a picture. The xyz adapter lets you mount your cell phone to any pair of binoculars, spotting scope, or telescope with an eye piece you can clamp onto. I know it’s a bit early but Merry Christmas.
The latest update
B and H is sending me a new pair of airpods pro to replace the broken ones. Even after I offered to pay a fee I would have had to pay for out of warranty service, they decided to send them, no charge! I was really surprised, but I shouldn’t have been. This is why I’ve shopped with them for over 40 years and why I will continue to.
Hey everyone time for a reality check. I’ve shopped with BandH for over 40 years and for the most part they were all positive dealings. I have this one problem with these airpods that I am trying to get repaired. I’m not looking for a freebie or a replacement. However I am disappointed that what I got was not what I paid for. I hope I can get this resolved because I plan on buying from BandH in the future. I do not think BandH did anything fraudulent or intentional in this matter. If anything they too are victims. An organization with the stature and reputation BandH has earned over the years is not going to jeopardize it for a lousy $240. I hope BandH figures out a way to get my airpods fixed, and if not, I’ll chauk it up to one of life’s bad experiences and move on.
Update on the original posting
B and H has finally agreed to look into what happened.
They acknowledge that the airpods do not look like valid Apple airpods.
They also acknowledged that from the serial number match between receipt and product that they sent them to me.
The only issue now is that I can’t get them serviced because they are knock-offs and for that matter they may not have even broken if they were genuine. Let’s see what happens.
cjc2 wrote:
We're talking about an item over two years old and out-of-warranty. I'd like to see you do what you're asking! Best of luck.
You’re missing one point. If they had sold me real apple airpods i could get them repaired now. Because they are knock-offs i can not. No one will fix them at any price.
cjc2 wrote:
B&H, IMHO, is a great company. Perhaps not 100% perfect, but close. Folks who bash them, like the OP, without first going up the chain-of-command and giving them a fair chance, are doing no one a favor. I just wish all the companies that I've dealt with were even almost as good as B&H. It's amazing how the first person to post a response got more traction with B&H just by asking, and she wasn't even the client. Has the OP followed-up with her? Then we have the poster mad because he/she was turned down for a card and he blames B&H. The bank IS NOT owned or controlled by B&H and the issue is most likely the poster's credit. All of this just continues to amaze me. Best of luck to all.
B&H, IMHO, is a great company. Perhaps not 10... (
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I’ll try to answer your questions as best i can. I agree b and h is a great company and I’ve bought from them for over 40 years and still plan on buying from them. I’m not bashing them I’m just stating the facts. The first people i contacted was them. I provided them with a copy of my invoice and detailed pictures of the AirPods which showed the serial numbers laser engraved on them which agreed with their invoice serial number. They agreed the airpods were sold by them and they agreed that the discrepancy in design confirmed they were knockoffs. What they said was that the misrepresentation took place 2 years ago so they were not obligated to take responsibility for it. If it had taken place only 1 year ago they would have corrected it. My problem is I don’t understand why if they acknowledge the discrepancy what’s the difference if it took place 1 year or 2 years ago. Lastly, i took the advice of the first poster and are in the process of trying to talk with someone higher up, as I’m sure you already know from reading my subsequent posts here.
rmalarz wrote:
You've been offered a possible solution almost immediately after your initial post. You seem more content to whine about it than take a positive action and possibly solve you issue.
--Bob
If you are talking about contacting the higher ups at b and h I agree it is a good idea and did take that action right away thanks to the help of another reader. I am waiting for a response right now. As far as the rest of your comment, i guess I’m just not as smart as you.
bsprague wrote:
I still think there is a logical reason behind this. Why didn't you buy them from the Apple store?
Maybe the best way to get even is to spend your photography dollars elsewhere for the next 40 years!
I believe they were just released around that time and supplies were short. I order all my camera equipment from b and h so it would make sense to order from them if they had stock. In answer to your question do i think they as a corporation would comit fraud my answer is no. I’ve bought from them for 40 years and until now never had a problem. That’s quite a good track record. I’m just having trouble believing they sold me something as a legit Apple product that apple would not service now i feel cheated and that’s the problem.
bsprague wrote:
I'm going to follow this topic. It is always entertaining to see someone try to use a public forum to punish or get even with a big, national company. There is always a missing piece in the puzzle.
I've all but stopped buying from B&H. It used to be that I could save some sales tax in exchange for long shipping to the west coast. I'm now getting better delivery times and shipping prices from Amazon and WalMart!
What was the price you paid compared to the price in an Apple store at the time? Were the airpods deeply discounted?
I'm going to follow this topic. It is always ente... (
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I paid $240 which was full price at the time. No discount except sales tax with their card.
ronichas wrote:
I completely understand your position. While I do think B&H should specify that they are not *real* apple products, they do not do repairs.
I just spoke with someone from B&H and told them your problem. He assured me they are a rep for Apple products and was not sure what happened. He suggested emailing the head of customer service. He has given a email for the address for the head of customer service. Please send me a pm and I will give you the email.
B and h held out that they sold them as true apple air pods from apple and don’t know what went wrong. They can’t explain what happened and because it’s 2 years ago they’re not really interested in rectifying it. My receipt clearly says they are apple air pods pro. Which they are not!
Two years ago I purchased a pair of apple air pods pro from b and h. They recently broke and i went to the apple store to arrange a repair. They took one look at them and told me they were knock offs. I told them I purchased them from b and h but they would not service them. I have a receipt from b and h with the serial number which matches the serial number on my product. Apple said doesn’t matter they are not apples. I contacted b and h, provided them with copies of the invoice and pictures of the product and serial number and they agreed they did not appear to be legit apple air pods pro as the case differs and they agreed that the serial number on the receipt and product do match so they agree that that is what they sent me. However because they are two years old they can do nothing. My question is if they sent me something that was a knock-off 2years ago or 10 minutes ago shouldn’t they try to right the wrong in some way. Instead of telling me I’m out of luck. I’m not looking for a new free pair I’m looking to pay for a repair and can not get it. For some reason after shopping with b and h for over 40 years, i expected more.
Doc Barry wrote:
Based upon the balls, the ship/boat is heading downstream since USCG rules state green lights to starboard when heading towards "open" water.
You’re right. An easy way to remember is the 3 r’s. “red,right,re-enter”. Red buoy on the right when re-entering port.
Yes I believe it is. Last time I saw it on the web it was priced about $20 more, but I don’t remember where. It’s still a hefty cost to replace.
Laura72568 wrote:
No, there’s no plate included with this gimbal head. Buyer needs to have or buy an Arca-Swiss for their camera or lens foot. Thanks for your inquiry.
Laura
I think the problem with your sale is that the Arca Swiss plate with 3 attachment screws that comes with a new one costs over a hundred dollars to replace. It would cost only slightly more to buy the entire gimbal new from b&h, with the plate included.