whatdat wrote:
If you have the proof of being within the 14 day return timetable & they were looking at the right invoice on their end, I’m surprised at their response. If it were me, I would call them and ask for the manager. I always find it more productive to talk to someone rather than by email.
The original information says you have 14 days from receiving the item, not when you ordered it. I’m not in any mood to deal with them after having made several purchases from them. I’ll just sell it elsewhere and be done with them