Ugly Hedgehog - Photography Forum
Home Active Topics Newest Pictures Search Login Register
Main Photography Discussion
KEH
Page 1 of 2 next>
Dec 15, 2018 07:59:04   #
sct198 Loc: West of Nathrop, Co
 
Great job from KEH! I purchased a used Sony a99 from them back in August, the beginning of December the auto focus stopped working and they replaced the broken camera and paid for all the shipping. It is very refreshing to see a company take such good care of their customers.

Reply
Dec 15, 2018 07:59:55   #
jerryc41 Loc: Catskill Mts of NY
 
Wow! That's more than I would have expected.

Reply
Dec 15, 2018 08:05:58   #
sct198 Loc: West of Nathrop, Co
 
jerryc41 wrote:
Wow! That's more than I would have expected.


Same here, I thought that they would just repair the old one.

Reply
 
 
Dec 15, 2018 08:06:14   #
f8lee Loc: New Mexico
 
Not surprising at all - they've been around for decades and are a very reputable operation. Glad things worked out for you (and you didn't buy your used gear on, say, eBay).

Reply
Dec 15, 2018 08:30:28   #
Architect1776 Loc: In my mind
 
sct198 wrote:
Great job from KEH! I purchased a used Sony a99 from them back in August, the beginning of December the auto focus stopped working and they replaced the broken camera and paid for all the shipping. It is very refreshing to see a company take such good care of their customers.


They are wonderful to deal with.

Reply
Dec 15, 2018 08:40:33   #
NJFrank Loc: New Jersey
 
Nice to hear they stand behind what they sell. They certainly are not a fly by night company.

Reply
Dec 15, 2018 09:08:09   #
ReFlections Loc: From LA to AL
 
I have had nothing but great experiences with them. A+ outfit.

Reply
 
 
Dec 16, 2018 07:45:28   #
mborn Loc: Massachusetts
 
sct198 wrote:
Great job from KEH! I purchased a used Sony a99 from them back in August, the beginning of December the auto focus stopped working and they replaced the broken camera and paid for all the shipping. It is very refreshing to see a company take such good care of their customers.



Reply
Dec 16, 2018 08:27:30   #
DaveO Loc: Northeast CT
 
They are excellent to deal with! Jena and Grant are exceptional!

Reply
Dec 16, 2018 09:34:14   #
gsmith051 Loc: Fairfield Glade, TN
 
Never had a problem buying and selling on KEH. Like doing business with them for reasons stated above.

George

Reply
Dec 16, 2018 10:50:49   #
shangyrhee Loc: Nashville TN to Sacramento CA
 
Ditto !!! Shang

Reply
 
 
Dec 16, 2018 11:06:33   #
stuart416
 
I am fortunate to live near their operation. I have had nothing but excellent service, honesty, and beautiful equipment. They are the best.

Reply
Dec 16, 2018 11:45:35   #
regularguy55
 
Great plac3 to do business with! Trusted shop.

Reply
Dec 16, 2018 13:51:47   #
markngolf Loc: Bridgewater, NJ
 
Excellent company!! Brought my first DSLR system(Canon 20d) from them and traded in my Sony F 707. (2005)
Mark
sct198 wrote:
Great job from KEH! I purchased a used Sony a99 from them back in August, the beginning of December the auto focus stopped working and they replaced the broken camera and paid for all the shipping. It is very refreshing to see a company take such good care of their customers.

Reply
Dec 16, 2018 16:44:16   #
latebloomer Loc: Topeka, KS
 
sct198 wrote:
Same here, I thought that they would just repair the old one.


Perhaps labor repairs cost more than another used camera? It would be interesting to find out what labor repairs would be; also,the turnaround time. This might make an interesting future discussion.

Reply
Page 1 of 2 next>
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.
Main Photography Discussion
UglyHedgehog.com - Forum
Copyright 2011-2024 Ugly Hedgehog, Inc.