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I DROPPED MY NIKON D5300
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Apr 21, 2017 07:13:22   #
jerryc41 Loc: Catskill Mts of NY
 
goste wrote:
I dropped my camera on a gravel driveway last summer. I sent it to a Nikon Repair Center in Wyandotte, MI that has it about 2 months. They took the lens apart and re set it. They did not know how to fix the body so they sent it to NIKON. The camera does not perform that way it used to. I had it insured and I wish they had told me that it could not be fixed and then I could have gotten a new one. What to do ????


Send it to Nikon in Melville, NY, with all paperwork and correspondence. They fix a camera by replacing parts. It's not rocket science. It's mechanics.

"The camera does not perform that way it used to" is pretty vague. Get some specific examples before you decide to do anything about it.

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Apr 21, 2017 07:18:03   #
jerryc41 Loc: Catskill Mts of NY
 
goste wrote:
Mine fell out of my tri pod connection. My fault. I always have a strap on it and now I wrap it around the tripod when I mount it on there


I like my OP/TECH straps, but when they're not around me neck, they are accidents waiting to happen. I snap the strap off when the camera is on a tripod. I hate to see people leave a camera on a table with the strap hanging over the side, waiting for an animal or a person to pull on it.

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Apr 21, 2017 07:35:51   #
viscountdriver Loc: East Kent UK
 
If you are unhappy contact Nikon and tell them why.I assume you paid for the repair,if so you are entitled for it to be done properly.
To tell you the truth I wonder if it is in your mind after dropping it.Nikon would have tested the camera before releasing it.

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Apr 21, 2017 07:53:20   #
goste
 
It takes unsharp photos verry fuzzy from time to time.

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Apr 21, 2017 08:05:12   #
MadMikeOne Loc: So. NJ Shore - a bit west of Atlantic City
 
goste wrote:
It takes unsharp photos verry fuzzy from time to time.


Could you give some more info and tell us the shooting conditions/subjects/lens when the camera takes "verry fuzzy from time to time"? Sounds to me as though it could be the photographer rather than the camera that is causing the problem.

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Apr 21, 2017 08:40:09   #
dcampbell52 Loc: Clearwater Fl
 
goste wrote:
I dropped my camera on a gravel driveway last summer. I sent it to a Nikon Repair Center in Wyandotte, MI that has it about 2 months. They took the lens apart and re set it. They did not know how to fix the body so they sent it to NIKON. The camera does not perform that way it used to. I had it insured and I wish they had told me that it could not be fixed and then I could have gotten a new one. What to do ????


Nikon doesn't have a repair facility in Wyandotte, Mi. So it was either a camera store that attempted to fix it themselves or they shipped it to Nikon USA in Melville Ny. for repair. Nikon Ny would NOT have fixed it under warranty and would have sent you (or in this case the store that shipped it to them) a bill for the repair. If the store refused the bill then Nikon would have returned the lens/camera to them unrepaired.
My guess is that either the company misinformed you about their connections with Nikon or (and this is likely) you are calling the town Wyandotte and Nikon is listing it as something else. Here is a list of locations for "Authorized" Repair Centers in Michigan.
Nikon Service Center Michigan
Ann Arbor
Detroit
Flint
Grand Rapids
Lansing
Sterling Heights
Warren

Nikon's Factory repair is in two places: Melville Ny. (out on Long Island) and Los Angeles CA. Everyone else is a non-Nikon facility that purchases parts and honors Nikon's warranties.
Personally, even though I live in Florida, I ship any Nikon product that needs cleaning, repair or adjustment to Melville. That is NikonUSA's corporate office and the people that work there are top notch. They gave me an under warranty cleanup on my D7100 3 months before the warranty was up and went through it an replaced the shutter box, cleaned it, replaced some of the rubbers on the outside that showed a little wear and in essence brought it back to the condition it was in when I first bought it.
Now, NOTE: if you send it to Melville and they are backed up, they will farm it out to one of the "Local to New York City" authorized repair shops to get your repairs done in a reasonable amount of time. But, if they out source it, it is still covered under their blanket repair policy and if there are charges, the charges will be what they originally told you when they agreed to the work. The sub-contractor charges them and not you. So in that case, they may have decided that the repairs were not worth the cost of the lens.

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Apr 21, 2017 08:50:20   #
sathca Loc: Narragansett Rhode Island
 
Receiving the camera back from Nikon and being charged for it means it should function as new unless they told you otherwise and they should be able to explain why. If there was no explanation then it should be expected to perform properly. If it doesn't, send it back with a clear explanation of why you think it has not been repaired correctly. I had an accident with my 610. The local repair shop looked at it and said it should be sent to Nikon. I took it home and was able to repair it myself. I was VERY lucky. I probably should never have even attempted it! I would think the damage would have to have been pretty substantial for it to be unrepairable. Water, I understand. Run over, I understand. Something heavy dropped onto the camera that penetrates or significantly dents the case enough to damage layers of internal parts, I understand. Dropped onto concrete under its own weight I don't understand how it could be unrepairable. Watch a repair video on you tube. It's possible to take the whole camera apart and replace any part. It might be expensive but it can be done. My 7100 fell off the tripod with a 80-200 ( old heavy metal lens! ) on it and nothing happened except the filter ring got dented. The lens was so heavy it went lens first and it took the brunt of the fall. Those lenses are tanks!

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Apr 21, 2017 09:40:40   #
RRS Loc: Not sure
 
rbfanman wrote:
Buy a new camera...and a neck strap. Insurance does not cover negligence on your part...which dropping the camera is.


That's not always true, it depends on what type of insurance you buy. My insurance covers anything even if you forget a piece equipment while out shooting, drops, theft and etc. I don't use a neck strap on any of my cameras and therefore I know that I always have to keep a good hold of what's in my hand. I do about 95% of all my shooting off a tripod with a gimbal.

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Apr 21, 2017 09:43:05   #
dennis2146 Loc: Eastern Idaho
 
goste wrote:
I am totally afraid you are correct. !!!!!!!!!!


If you click on Quote Reply before answering we will all know who you are talking to when you answer. I see you are new to UHH. Welcome aboard.

Dennis

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Apr 21, 2017 10:05:30   #
camerapapi Loc: Miami, Fl.
 
You are saying they sent the camera to Nikon, I hope with your consent. Is Nikon unable to fix it or is the repair beyond the actual price of the camera if out of warranty? Perhaps the camera was fixed and from your own statement it is not performing like before. That tells me the camera should be replaced.
If such are the case you are better off buying a new or a used one.

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Apr 21, 2017 10:07:42   #
goste
 
I am on a tri pod almost 100% of the time

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Apr 21, 2017 10:09:16   #
goste
 
MadMikeOne wrote:
Could you give some more info and tell us the shooting conditions/subjects/lens when the camera takes "verry fuzzy from time to time"? Sounds to me as though it could be the photographer rather than the camera that is causing the problem.


I am on my tri pod almost 100% of the time

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Apr 21, 2017 10:48:53   #
MadMikeOne Loc: So. NJ Shore - a bit west of Atlantic City
 
goste wrote:
I am on my tri pod almost 100% of the time


That does not give meaningful information. The problem can be the photographer even when shooting on a tripod. That brings up another question - when shooting on a tripod, do you have your vibration reduction on or off? What are you shooting, what are the lighting conditions, what lens are you using, what are your camera settings (ISO, SS, Fstop, etc., etc., etc.). We are all really trying to help you out.

Oh, thanks to Dennis, I realized you are new to the Hog. WELCOME!!!!

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Apr 21, 2017 11:05:57   #
goste
 
I usually have vibration setting "on". The majority of photos I take are landscapes, from vistas to up close details. ISO 125 either apeture or shutter setting. I did take a few photos recently with the setting on SCENE:LASNDSCAPE and they came out darker but sharper. I am using the 18-140 mm lens. Before the drop, I had no complaint about sharpness. I am ready to call NIKON and discuss.

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Apr 21, 2017 11:06:05   #
Rickyb
 
Did you have a neck strap? I see so many people with heavy professional cameras holding them in their hands. A neck strap is cheap insurance for saving your camera.

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