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lightroom
Jan 24, 2023 18:32:59   #
MS. DONNA Loc: NEW SMYRNA BEACH FL
 
mac computer,, lightroom all up to date , have restarted both programs

My issue is everytime im in the print module and click on page set up , My lightroom shuts down and sends report to lr anyone having this issue?

Thanks

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Jan 24, 2023 19:14:04   #
burkphoto Loc: High Point, NC
 
MS. DONNA wrote:
mac computer,, lightroom all up to date , have restarted both programs

My issue is everytime im in the print module and click on page set up , My lightroom shuts down and sends report to lr anyone having this issue?

Thanks


Have you set up your printer in the System Settings control panel?

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Jan 24, 2023 19:39:11   #
MS. DONNA Loc: NEW SMYRNA BEACH FL
 
no, I print through a lab,,, Just got off the phone with adobe this is a problem with the latest update and I will need to wait for the next update but thank you anyways

Donna

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Jan 24, 2023 23:09:13   #
bsprague Loc: Lacey, WA, USA
 
MS. DONNA wrote:
mac computer,, lightroom all up to date , have restarted both programs

My issue is everytime im in the print module and click on page set up , My lightroom shuts down and sends report to lr anyone having this issue?

Thanks


"....anyone having this issue?"

No.

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Jan 25, 2023 07:14:49   #
f8lee Loc: New Mexico
 
bsprague wrote:
"....anyone having this issue?"

No.


Huh - so, 4 hours after the OP wrote that Adobe admitted it is a known issue you opt to put in your relatively useless comment? Do you not read what others have written before you "contribute" or do you just enjoy seeing your words on the screen?

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Jan 25, 2023 08:47:31   #
Jrhoffman75 Loc: Conway, New Hampshire
 
Good morning. Did Adobe explain the issue? I have a MacBook Air M2 with latest LrC and do not have the problem.



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Jan 25, 2023 10:07:41   #
via the lens Loc: Northern California, near Yosemite NP
 
MS. DONNA wrote:
no, I print through a lab,,, Just got off the phone with adobe this is a problem with the latest update and I will need to wait for the next update but thank you anyways

Donna


What you're saying seems sort of odd as no one else that I know or have heard from, including me, has this issue. I would think we'd all be hearing about this if it were a program-wide issue. Some of the people at Adobe sometimes seem to be less than helpful, I'm not knocking them as I've always gotten someone with good knowledge.

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Jan 25, 2023 10:37:03   #
Ron 717 Loc: Pennsylvania
 
MS. DONNA wrote:
mac computer,, lightroom all up to date , have restarted both programs

My issue is everytime im in the print module and click on page set up , My lightroom shuts down and sends report to lr anyone having this issue?


Thanks


I was open the phone with Adobe yesterday about this problem and they told me that this is a known issue and will be fixed with the next update.

I spent about an hour with them on this and another issue. Hopefully the next update which should come out soon will fix the problem.

I believe its an issue with a Mac only.

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Jan 25, 2023 10:50:21   #
bsprague Loc: Lacey, WA, USA
 
f8lee wrote:
Huh - so, 4 hours after the OP wrote that Adobe admitted it is a known issue you opt to put in your relatively useless comment? Do you not read what others have written before you "contribute" or do you just enjoy seeing your words on the screen?


Ooops. So sorry I offended you and anyone else. Thank you for the reminder to read more carefully. It remains true that I have not experienced this particular issue. I have some prints I need to do later today or tomorrow. I will try to pay more attention to replicating the issue.

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Jan 25, 2023 11:02:46   #
alexskoz Loc: Scottsdale, Arizona
 
bsprague wrote:
"....anyone having this issue?"

No.


Yes! The same thing happens to me... I have a Cannon Printer! Definitely a BUG!

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Jan 25, 2023 11:19:53   #
Jrhoffman75 Loc: Conway, New Hampshire
 
alexskoz wrote:
Yes! The same thing happens to me... I have a Cannon Printer! Definitely a BUG!


As can be seen from my post above I also have a Canon printer and I have no problem.

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Jan 25, 2023 15:28:36   #
chipwilder
 
Perhaps we need to look at the iMac computers that have the problem & those that do not. Some Mac’s can not run the latest MacOS because of older hardware, etc.

Chip

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