TriX Loc: Raleigh, NC

When you plugged it in, did Windows recognize that it was attached and search for a driver? Did the camera come with a driver, and have you searched for a driver online using the camera make and model? (Win 10 driver for...). Also if there’s no Win 10 driver, an earlier version, such as Win 7 may work)

JBRIII

I searched everything and found other reports of the same thing. I believe even found report from maker saying it would not work.

TriX Loc: Raleigh, NC

Assuming that Windows actually recognizes that the device is attached, is there an application associated with the device and if so, have you tried running it in compatibility mode?

dnay1

its quite obvious the first thing I should do is adopt a 12 year old to do these things for me. since thats not an option ill find a local person with the skills to walk me through the upgrade. pretty sad that ive been a serious photographer for 5o years, use multiple programs to edit and print my photos yet, i have no understanding how the system works. good thing my wife gives me an allowance.

JBRIII

Never recognized anything was attached.

TriX Loc: Raleigh, NC

Then it’s a USB issue. Either the cable, the port or the device is bad. Even if Windows can’t mount the device, it should show a new device as soon as it’s plugged in and you should hear the chime.

10MPlayer Loc: California

+1

Win 7 worked fine. When I retired in 2015 the public utility I worked for was still using it because it worked. Win 8 was a total bust. Unstable. Crashes all the time. Best to bite the bullet and go to Win 10. It's been out for 6 years now and is the standard of the industry for PC users.

10MPlayer Loc: California

I don't mean to hijack the thread, well, actually I do but it's related to the topic at hand sort of; my Win 10 Dell XPS-15 laptop won't recognize SD cards anymore when I stick them into the built-in slot. I ended up having to use a USB cable connected to the camera directly to download my last couple of batches of pics. Is there some way to load a new driver or check to make sure it's not a mechanical problem like a broken brass connector?

edit - I'm back. I went to the Realtek site and downloaded a new driver for the card reader. Installed it and it did the trick. The reader is now seeing the SD card. Yay! I though I'd pass that along for anyone having the same problem.

PS - I tried the Windows troubleshooter. It showed a problem but when I clicked on Update Driver it said the correcdt driver was already installed. I had to do as I described above and install it separately from the Device Manager/Troubleshooter software which is almost always useless.