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Shutter cover does not open completly
Jul 15, 2019 20:21:34   #
CJR68
 
I have a new ( a month old) Panasonic Lumix ZS200 and when I turn on the camera the shutter cover only slides open about half to three fourths open. Is there a fix or something I can try before I send in for repair.

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Jul 15, 2019 20:32:14   #
hj Loc: Florida
 
CJR68 wrote:
I have a new ( a month old) Panasonic Lumix ZS200 and when I turn on the camera the shutter cover only slides open about half to three fourths open. Is there a fix or something I can try before I send in for repair.


Send it back to the retailer rather than having it repaired.

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Jul 15, 2019 21:00:58   #
rmalarz Loc: Tempe, Arizona
 
Messing with it might void any warranty you might have. Send it back or send it for repair.
--Bob
CJR68 wrote:
I have a new ( a month old) Panasonic Lumix ZS200 and when I turn on the camera the shutter cover only slides open about half to three fourths open. Is there a fix or something I can try before I send in for repair.

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Jul 15, 2019 22:05:19   #
CJR68
 
Thanks for your advice.

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Jul 15, 2019 22:05:40   #
CJR68
 
Thanks for your advice.

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Jul 15, 2019 22:07:42   #
PixelStan77 Loc: Vermont/Chicago
 
CJR68 wrote:
I have a new ( a month old) Panasonic Lumix ZS200 and when I turn on the camera the shutter cover only slides open about half to three fourths open. Is there a fix or something I can try before I send in for repair.


Is the battery fully charged? If so, I would return it to the retailer.

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Jul 16, 2019 07:07:35   #
sueyeisert Loc: New Jersey
 
hj wrote:
Send it back to the retailer rather than having it repaired.


I agree send it back to the retailer. You could have the same problem again and again and when the warranty is over you could be stuck.

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Jul 16, 2019 08:18:51   #
lamontcranston
 
It's only a month old. I would send it back for a replacement instead of a repair. Who knows what else might be wrong with that camera.

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Jul 16, 2019 09:03:29   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
CJR68 wrote:
I have a new ( a month old) Panasonic Lumix ZS200 and when I turn on the camera the shutter cover only slides open about half to three fourths open. Is there a fix or something I can try before I send in for repair.


Those are plastic lens cover sleeves, sometimes two three or four separate sleeves. Do not try to add anything to make them slide better (like a lubricant) IT WILL MAKE IT WORSE, trust me on this.
You can either send it back to Panasonic (if under warranty), otherwise the cure is to remove them with a pair of pliers (yes, it works) you will not longer have a lens cover but your problem is fixed.

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Jul 16, 2019 12:44:02   #
nadelewitz Loc: Ithaca NY
 
CJR68 wrote:
I have a new ( a month old) Panasonic Lumix ZS200 and when I turn on the camera the shutter cover only slides open about half to three fourths open. Is there a fix or something I can try before I send in for repair.


Did you by any chance dent the bezel around the cover blades? I've seen this before....the bezel is dragging on the blades and keeping them all from moving. Fixed it by gently prying up the dent with a tiny screwdriver.

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Jul 16, 2019 15:54:28   #
sabfish
 
I have had the same problem with a Sony RX 100 iii. It comes and goes. A rap on the side of the camera gets them to open. I would definitely return a new camera to either the store or the manufacturer. Follow the advice above and do not try and lubricate the problem away.

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Jul 16, 2019 16:01:15   #
CJR68
 
Thanks everyone for your comments. I will send it back to Panasonic.

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