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How do I download raw?
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Jun 16, 2019 13:36:54   #
Selene03
 
To the OP, Amfoto has given you some good, clear steps to follow. Try his suggestions. It seems like you are saying the camera recorded the raw files in addition to the jpgs but your computer programs don't recognize them.

The codec (basically a program to read raw files) can be a real pain in the neck, no question about it, but once you solve the initial problem of seeing the photos in your program, you should be able to process raw files pretty easily and enjoy the benefits of it.

Different people more comfortable with this or that solution will have different ways of dealing with the codec problem. It is possible that if you have an older version of Paintshop Pro or that suite (before say September 2017--around the time the 6d ii was first released)--it could be a problem with the program, and you would need to update it. The updated program should be able to recognize for CR2 (raw) files. If you have had the program for a long time, I would first try to upgrade the program.

After that, I think the recommendation to download Faststone's Picture Viewer might be the easiest way to actually see what the raw files look like (though as others have said, that may not be necessary if you can get them into your processing program). At first, as others have pointed out, they probably won't look as good as jpgs, but you will be amazed what you can do processing them.

As others have pointed out, you can view all Canon raw files in Canon's DPP4. It actually is not bad as a photo viewer (or editor), but it is another level of software, and it is not particularly user friendly, so I would kind of recommend staying away from it even though I have worked it into my pp routine since acquiring the Canon R.

Good luck!

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Jun 16, 2019 14:00:07   #
DirtFarmer Loc: Escaped from the NYC area, back to MA
 
PHRubin wrote:
He hasn't commented in a while, so I still don't know if he ever even got the files out of the camera...


He did comment a little while back and said he now has a game plan. It seemed to me that he could now see the files. He was using an app that hid them because it didn't know what to do with them.

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Jun 16, 2019 15:42:29   #
Min Ron
 
R Crawford wrote:
Yes, of course, I find the folder, the JPEGs are there, but NOT the CR2 files. This is the mystery I am trying to solve.


The software you use can't open the file neither? What is a CR2. Is that a brand? Just curious.

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Jun 16, 2019 15:51:02   #
Longshadow Loc: Audubon, PA, United States
 
Min Ron wrote:
The software you use can't open the file neither? What is a CR2. Is that a brand? Just curious.

A .CR2 file is Canon's RAW file. Not all editors can open them (RAW files).
Some editors don't list them in the "open" file menu because it is not a supported file.

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Jun 16, 2019 17:28:39   #
Min Ron
 
Wow... Maybe you'd think of another type that of equipment and upgrade them along with software. I just recently bought 2 Chromebooks, 2 laptops, the Adobe Cloud software and 2 Nikon's D3500 & D5600. Pretty awesome and amazing stuff.

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Jun 16, 2019 17:31:02   #
Longshadow Loc: Audubon, PA, United States
 
Min Ron wrote:
Wow... Maybe you'd think of another type that of equipment and upgrade them along with software. I just recently bought 2 Chromebooks, 2 laptops, the Adobe Cloud software and 2 Nikon's D3500 & D5600. Pretty awesome and amazing stuff.


This is directed at whom?

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Jun 16, 2019 17:46:46   #
gvarner Loc: Central Oregon Coast
 
nadelewitz wrote:
Windows and its Photos app are not capable of dealing with RAW files as is. It requires an added extension from the Windows Store. Or installing a separate app.
See this: https://www.intowindows.com/how-to-open-raw-images-in-windows-10/


This is not true. Any version of Windows with the proper CODEC file has no problem viewing, copying, moving, or deleting RAW files. Windows 10 comes with that file.

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Jun 16, 2019 17:55:39   #
Longshadow Loc: Audubon, PA, United States
 
gvarner wrote:
This is not true. Any version of Windows with the proper CODEC file has no problem viewing, copying, moving, or deleting RAW files. Windows 10 comes with that file.

Hmmm. Key operator: "with the proper codec".
I don't have the codec, so my Windows 7, as it is, cannot see them.
Nor, without the codec, is it capable of seeing them.

Seeing things is relative.
It is true for Windows without the proper codec...

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Jun 16, 2019 18:05:52   #
Selene03
 
Longshadow wrote:
Hmmm. Key operator: "with the proper codec".
I don't have the codec, so my Windows 7, as it is, cannot see them.
Nor, without the codec, is it capable of seeing them.

Seeing things is relative.


This would definitely be true unless you were using a camera that had come out before Windows 10. You should be able to view those raw files just fine. In fact, I think Microsoft was updating codecs regularly before Windows 10.

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Jun 16, 2019 18:12:32   #
Longshadow Loc: Audubon, PA, United States
 
Selene03 wrote:
This would definitely be true unless you were using a camera that had come out before Windows 10. You should be able to view those raw files just fine. In fact, I think Microsoft was updating codecs regularly before Windows 10.

My Windows 7 evidently does not have the proper/required codec installed as it cannot view/display any of my .CR2 files from my camera which was purchased in 2010.

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Jun 16, 2019 18:17:10   #
gvarner Loc: Central Oregon Coast
 
Longshadow wrote:
Hmmm. Key operator: "with the proper codec".
I don't have the codec, so my Windows 7, as it is, cannot see them.
Nor, without the codec, is it capable of seeing them.

Seeing things is relative.
It is true for Windows without the proper codec...


You could download it. It’s free. And without the CODEC you can do everything with the files using Windows Explorer except view the embedded JPEG.

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Jun 16, 2019 18:33:14   #
Longshadow Loc: Audubon, PA, United States
 
gvarner wrote:
You could download it. It’s free. And without the CODEC you can do everything with the files using Windows Explorer except view the embedded JPEG.

Yes I could, but I have no need to do so.
Since the RAW files are basically the same image contents as the JPEG, I view the JPEG in Explorer to see if I want to pursue working with the RAW file. I really don't need the codec. It gains me nothing. I don't need to look at two instances of the same image.
But that's just me.

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Jun 16, 2019 18:35:40   #
Bill P
 
[quote=jerryc41]In searching for a solution, I discovered that SD cards can be or can become raw.

Ehere did you get this info? Any SD card can record RAW files, but they must be shot in the camera for RAW files or they won't happen.

And capitals or not makes no difference.

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Jun 16, 2019 18:39:59   #
Bill P
 
[quote=Bill P]
jerryc41 wrote:
In searching for a solution, I discovered that SD cards can be or can become raw.

Where did you get this info? Any SD card can record RAW files, but they must be shot in the camera for RAW files or they won't happen.

And capitals or not makes no difference.


OK, i clicked on your link and this is interesting but unhelpful. It applies to data files only, it has no relation to photo files. Ignore all you read. Perhaps an IT expert could expound on what this means.

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Jun 16, 2019 18:57:23   #
Longshadow Loc: Audubon, PA, United States
 
jerryc41 wrote:
In searching for a solution, I discovered that SD cards can be or can become raw. More terminology to understand. Like raw photo files, this also just means raw material - as in unprepared - so capitalizing isn't necessary.

https://www.diskinternals.com/partition-recovery/raw-sd-card-recovery-in-3-steps/

Great, something else not to worry about. Ten years, never a problem.
People will have the propensity to be so much more confused than they may be now.

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