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Import can’t find camera
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Apr 18, 2019 10:29:18   #
jeep_daddy Loc: Prescott AZ
 
queencitysanta wrote:
Get a card reader



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Apr 18, 2019 11:49:53   #
amfoto1 Loc: San Jose, Calif. USA
 
Stop using the camera as a "card reader" via the USB cable.

Get an actual card reader, remove the memory card from the camera, and pop it into the card reader to download.

Downloads don't need to be done using LR's Import. It is often simpler to just use the computer's operating system to copy images from the memory card to a folder you created on the computer. Once everything has been copied over, point LR to the folder on the computer and tell it to Import from there (to do so, start LR's Import and choose "other source", then select the folder you created).

The main reason to NOT use the cable to download images from the camera is risk of damaging the USB socket on the camera. If that ever happens, with most cameras the repair will be EXTREMELY expensive. The USB socket on many cameras is part of the main circuit board, which might need to be entirely replaced should that USB socket get worn out or damaged. In most cases, the main board is probably the most expensive part of the camera to replace. It also will likely require a complete teardown of the camera to replace, so figure on a very high labor costs too.

In contrast, the memory card slot(s) is usually a sub-assembly that - should it ever be needed - is less costly both for the part and much more easily replaced, for lower labor costs.

Plus there's some risk treating the camera like a card reader, that if the battery runs down mid-process your images might become corrupted. The camera needs to be powered up during the entire download, using it the way you are doing. That's not the case with a card reader... any power it uses is derived from it's connection to the computer.

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Apr 18, 2019 12:28:56   #
markngolf Loc: Bridgewater, NJ
 
Gene51 wrote:
Use a card reader. Wear and tear on a card reader is no problem as it is cheap to replace. Wear and tear on the on-camera USB port is a whole other story.


I've been using them for 15+ years and have never had an issue. In my opinion, it's the easiest, fastest and best way to upload images.
Mark

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Apr 18, 2019 12:31:24   #
Longshadow Loc: Audubon, PA, United States
 
markngolf wrote:
I've been using them for 15+ years and have never had an issue. In my opinion, it's the easiest, fastest and best way to upload images.
Mark

Agreed.

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Apr 18, 2019 14:24:05   #
dsmeltz Loc: Philadelphia
 
Gene51 wrote:
Use a card reader. Wear and tear on a card reader is no problem as it is cheap to replace. Wear and tear on the on-camera USB port is a whole other story.



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Apr 18, 2019 15:12:25   #
TriX Loc: Raleigh, NC
 
Another vote for a card reader.

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Apr 18, 2019 21:13:12   #
Toment Loc: FL, IL
 
Card reader...

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Apr 19, 2019 00:07:15   #
JD750 Loc: SoCal
 
Red Sky At Night wrote:
Lightroom Classic CC no longer brings up my D850 when I choose import. It did find my D750 yesterday but I just tried it and it doesn’t find it now either. Any idea why or what I can do to get the program to find them again? I have never had an issue before. Thanks in advance.


Well that sucks. Did Adobe by chance push out an Update to LR Classic CC before this happened?

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Apr 19, 2019 08:03:01   #
TriX Loc: Raleigh, NC
 
The question still hasn’t been answered as to whether the computer recognizes the camera as a drive letter, which is key. If it doesn’t, then it’s a USB issue (cable, port, driver, etc). If it does, then it’s a LR/SW issue.

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Apr 19, 2019 12:45:22   #
Retina Loc: Near Charleston,SC
 
TriX wrote:
The question still hasn’t been answered as to whether the computer recognizes the camera as a drive letter, which is key. If it doesn’t, then it’s a USB issue (cable, port, driver, etc). If it does, then it’s a LR/SW issue.

Very well and simply put.

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Apr 19, 2019 15:39:07   #
dsmeltz Loc: Philadelphia
 
TriX wrote:
The question still hasn’t been answered as to whether the computer recognizes the camera as a drive letter, which is key. If it doesn’t, then it’s a USB issue (cable, port, driver, etc). If it does, then it’s a LR/SW issue.


that is the likely problem

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Apr 21, 2019 13:52:24   #
Red Sky At Night
 
TriX wrote:
But does the camera show up as a drive letter after the reboot?


No.

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Apr 21, 2019 13:58:02   #
Red Sky At Night
 
Retina wrote:
Very well and simply put.


I may not understand what a drive letter is. When I have the camera plugged into the USB normally it just lists my camera/cameras as options to select. Right now, no matter which USB or cable (I have a few that all worked until they all didn't) the camera is not listed as an option. I do have a card reader but unfortunately I haven't figured out how to use it as I was told that it is very wearing on cards. But I can understand what you are saying. Cards are cheap compared to repairing/replacing a camera. I just don't get why everything was working when I uploaded the D750. It did not when I switched to the D850. Then when I tried to go back to the D750 that didn't work either.

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Apr 21, 2019 15:59:51   #
TriX Loc: Raleigh, NC
 
Red Sky At Night wrote:
I may not understand what a drive letter is. When I have the camera plugged into the USB normally it just lists my camera/cameras as options to select. Right now, no matter which USB or cable (I have a few that all worked until they all didn't) the camera is not listed as an option. I do have a card reader but unfortunately I haven't figured out how to use it as I was told that it is very wearing on cards. But I can understand what you are saying. Cards are cheap compared to repairing/replacing a camera. I just don't get why everything was working when I uploaded the D750. It did not when I switched to the D850. Then when I tried to go back to the D750 that didn't work either.
I may not understand what a drive letter is. When... (show quote)


In the lower left corner of the screen, RIGHT click on the Windows icon. Then choose “file explorer”, then click on “this PC”. You will see drive letters under the devices and drives section at the bottom. They will look like “Local Disk (C:). When you plug-in the camera, you should see a new drive letter appear - something like “Camera (D:)” or “External Disk (D:)”. If you don’t, then you have a USB problem - could be the USB port, the driver or the cable. If you see the new drive letter, then the computer can “see” the camera, and you have an application SW problem (LR not finding the drive.

If you choose to use a card reader, just plug it into a USB port, insert the SD card, and using the same procedure above, you should get a message something like “new USB device found”, and you should see the reader as a drive letter in file explorer. If you can’t, it’s a USB issue such as described above. If you can, and you can’t import into LR, then you have an application issue. Make sense?

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Apr 21, 2019 17:45:17   #
dsmeltz Loc: Philadelphia
 
Red Sky At Night wrote:
I may not understand what a drive letter is. When I have the camera plugged into the USB normally it just lists my camera/cameras as options to select. Right now, no matter which USB or cable (I have a few that all worked until they all didn't) the camera is not listed as an option. I do have a card reader but unfortunately I haven't figured out how to use it as I was told that it is very wearing on cards. But I can understand what you are saying. Cards are cheap compared to repairing/replacing a camera. I just don't get why everything was working when I uploaded the D750. It did not when I switched to the D850. Then when I tried to go back to the D750 that didn't work either.
I may not understand what a drive letter is. When... (show quote)


Using a card reader is no more wearing on cards than putting them into a camera, unless you never ever remove the card form the camera. And that would sort of defeat the purpose of being able to remove and replace cards in your camera.

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