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XQD pins bent in D500
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Apr 9, 2019 10:30:35   #
farwest Loc: Utah
 
Just sent my D500 to Nikon to have the XQD slot replaced as some of the pins are bent. I have no idea why or how this happened. It was a Lexar card I have been using in the camera for over a year with no problems. The card inserts into the card reader just fine but I'm nervous about using it again after the camera comes back. I'm a bit confused why the pins bent. I think from now on I will download from camera and never take the card out. By the way 333.00 dollars to fix it plus probably buying another xqd card. Well I have the SD slot which doesn't have pins to use.

Has anyone had this problem with the XQD slot?

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Apr 9, 2019 10:40:14   #
jeep_daddy Loc: Prescott AZ
 
Those are similar to the CF card slots that many cameras still employ. I've never bent my pin in my CF slots but many people do. I have a feeling that most of the time it happens because people just push the card in without much thought process into what or how they engage the pins. I think if people did think about it for a moment before inserting their cards, pins would never get bent. What I mean by this is the the proper way to insert one of these types of cards is to push the card into the slot and feel for the resistance when the card starts to engage the pins. In other words, insert the card most carefully at first so that you stop pushing as soon as you feel the card bottom out as it just begins to engage the pins and then push the card the rest of the way in by using steady but slow pressure in the center of the card until it fully engages the pins. Done. Never push the card in with one big push. Never....

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Apr 9, 2019 11:07:09   #
DaveO Loc: Northeast CT
 
Many times I believe it is improper card insertion.

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Apr 9, 2019 12:20:18   #
TriX Loc: Raleigh, NC
 
jeep_daddy wrote:
Those are similar to the CF card slots that many cameras still employ. I've never bent my pin in my CF slots but many people do. I have a feeling that most of the time it happens because people just push the card in without much thought process into what or how they engage the pins. I think if people did think about it for a moment before inserting their cards, pins would never get bent. What I mean by this is the the proper way to insert one of these types of cards is to push the card into the slot and feel for the resistance when the card starts to engage the pins. In other words, insert the card most carefully at first so that you stop pushing as soon as you feel the card bottom out as it just begins to engage the pins and then push the card the rest of the way in by using steady but slow pressure in the center of the card until it fully engages the pins. Done. Never push the card in with one big push. Never....
Those are similar to the CF card slots that many c... (show quote)


👍👍 Exactly right. It’s not a problem with the card, there’s enough slop in the card guides that if you just shove it in with one motion, you can bend pins. Learned this the hard way, but just once! Jeep Daddy’s instructions are spot on. If you do it that way, it’s very difficult to bend a pin.

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Apr 9, 2019 13:49:51   #
farwest Loc: Utah
 
Okay sounds good but I've been putting xqd cards in my D4 and D500 for a long time and I don't just slam them in there. I think it should be near impossible to bend pins. I'm waiting to talk to the Nikon technician as soon as he replaces it to get thoughts on what went wrong.

Thanks

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Apr 10, 2019 06:16:56   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
farwest wrote:
Just sent my D500 to Nikon to have the XQD slot replaced as some of the pins are bent. I have no idea why or how this happened. It was a Lexar card I have been using in the camera for over a year with no problems. The card inserts into the card reader just fine but I'm nervous about using it again after the camera comes back. I'm a bit confused why the pins bent. I think from now on I will download from camera and never take the card out. By the way 333.00 dollars to fix it plus probably buying another xqd card. Well I have the SD slot which doesn't have pins to use.

Has anyone had this problem with the XQD slot?
Just sent my D500 to Nikon to have the XQD slot re... (show quote)


If a card is inserted properly, nothing bad will happen.

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Apr 10, 2019 07:06:31   #
awis01
 
Never had this problem. I have 2 d500. I never take the cards out. In camera format all the time. Initially I insert the cards as described here, very carefully.

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Apr 10, 2019 08:38:56   #
Larryshuman
 
That's why I advise everyone to download their cards by plugging them into the computer with the cord that comes with the camera. If the op had done that he could have saved $333.00. I have 5 Nikon bodies and I have never since 2004 bent a pin. I bent one once using a card reader so I stopped that and never remove the card once it is put in.

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Apr 10, 2019 09:19:03   #
RWR Loc: La Mesa, CA
 
farwest wrote:
I think from now on I will download from camera and never take the card out.

Yep, if you never touch the card once it’s inserted, you’ll never have a physical problem with it. Unless one is ham-handed USB plugs and sockets are not easily damaged.

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Apr 10, 2019 09:42:34   #
farwest Loc: Utah
 
Well I never knew there was an issue but as for all the replies above I'm definitely leaving the card in and transferring from the camera. I let everyone know what Nikon says why they believe there was an issue. I still think it should be a non issue for a piece of equipment that costs that much. It should be built to an higher standard.

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Apr 10, 2019 09:54:39   #
Larryshuman
 
The D500 is built to a higher standard but electronics are really delicate.

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Apr 10, 2019 10:30:10   #
aflundi Loc: Albuquerque, NM
 
farwest wrote:
... I'm a bit confused why the pins bent. ... Well I have the SD slot which doesn't have pins to use. ...


I'm confused too. XQD uses card edge connections just like SD cards do, don't they? So what "pins" are we talking about here? Did you actually see something bent in the slot?

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Apr 10, 2019 10:56:37   #
Rab-Eye Loc: Indiana
 
farwest wrote:
Well I never knew there was an issue but as for all the replies above I'm definitely leaving the card in and transferring from the camera. I let everyone know what Nikon says why they believe there was an issue. I still think it should be a non issue for a piece of equipment that costs that much. It should be built to an higher standard.


I use the SD slot on my computer and leave the XQD in my D500.

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Apr 10, 2019 12:42:55   #
farwest Loc: Utah
 
aflundi wrote:
I'm confused too. XQD uses card edge connections just like SD cards do, don't they? So what "pins" are we talking about here? Did you actually see something bent in the slot?


Yes you can see the bend pins they will look a lot different then the good ones.

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Apr 10, 2019 12:49:31   #
farwest Loc: Utah
 
Larryshuman wrote:
The D500 is built to a higher standard but electronics are really delicate.


Oh the D500 is an amazing camera but the pins and the compartment they fit in should be built to a higher standard for day to day use. The point being they might as well have put internal memory in the camera if you have to worry about bent pins. It is a weak point that Nikon needs to address.

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