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Canon Printer support - or not!
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Mar 19, 2023 13:24:51   #
clickety
 
Jack 13088 wrote:
Your warning about 3rd party sites should be shouted out. There is absolutely no need to use one of those โ€œfreeโ€ sites. There Iโ€™d no such thing as a free lunch site!


๐Ÿ‘๐Ÿ‘, Jerry are you listening??

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Mar 19, 2023 14:36:52   #
sabfish
 
alvin3232 wrote:
Jeff
Good Morning
See the link below and give that a try.

https://www.usa.canon.com/support/p/pixma-pro9000

Alvin


I have Windows 11 but do not have the pro9000. Out of curiosity, I went to the linked site and it shows a driver available for Windows 11.

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Mar 19, 2023 14:48:29   #
jeffhendy Loc: El Dorado Hills, CA
 
Unfortunately, it shows that their Print software is available for W11, but not the print driver!

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Mar 19, 2023 19:16:01   #
tcthome Loc: NJ
 



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Mar 19, 2023 19:35:44   #
TriX Loc: Raleigh, NC
 
jeffhendy wrote:
Unfortunately, it shows that their Print software is available for W11, but not the print driver!


Have you tried to download and install the win 10 driver for the Pixma Pro 9000 MK2 from the Canon USA website? https://www.usa.canon.com/support/p/pixma-pro9000-mark-ii#idReference%3Dsoftware-drivers

Thereโ€™s no risk (unlike downloading from a 3rd party site) - it will either work (it does for me) or not. Everything else is a waste of time until you try that solution. If that doesnโ€™t work, I will post the install package I successfully used on my Google drive site and send you the link - just PM me.



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Mar 20, 2023 09:45:42   #
foathog Loc: Greensboro, NC
 
jeffhendy wrote:
Unfortunately, it shows that their Print software is available for W11, but not the print driver!


Don't you own a phone? Canon Support 800-652-2666

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Mar 20, 2023 13:16:54   #
amfoto1 Loc: San Jose, Calif. USA
 
jeffhendy wrote:
...I guess I was put off by a very clear statement on their website - "This printer is no longer supported."
....


They probably mean they no longer repair the printer or keep replacement parts for it in stock.

Things like downloadable drivers, other software and PDF manuals are typically left up for a long time on the Canon websites.

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Mar 20, 2023 19:00:29   #
Nigel7 Loc: Worcestershire. UK.
 
amfoto1 wrote:
They probably mean they no longer repair the printer or keep replacement parts for it in stock.

Things like downloadable drivers, other software and PDF manuals are typically left up for a long time on the Canon websites.


A different issue but I recently had a problem with my 10 year old 9500 Mk2. Apparently they ceased producing spares in 2017 and had now run out of stock. By way of compensation they offered me 20% discount on my replacement imagePROGRAF 300.

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