RTCreed Loc: Forest Park, IL

Good evening, I hope someone might offer me some guidance on the following problem. I was trying to print some photos earlier today on FinestraArt 5 X 7 paper. This has a 230gsm base so it is thicker than a typical consumer paper and doesn't work with the automatic feeder. I set the printer up for manual feed through the back only to find out that 5 X 7 is not a supported size. As I have around 98 remaining sheets of paper, can anyone suggest a workaround?

Thanks,

RT Creed

aflundi Loc: Albuquerque, NM

Did you try applying light downward pressure with your finger to the top of the paper as it started to load with the automatic feeder? Also worth trying is to pre-wrap the paper around a cylinder (print-side down) to give it a slight natural bend that causes the bottom edge of the paper make better contact with the feed mechanism. I don't have a P400, but I've occasionally had to do the above for my R2000 and P900. I wouldn't expect 230gsm paper to be a problem as that's typically about 11mil thickness which should be close the the normal thickness expected by these printers.

RTCreed Loc: Forest Park, IL

Thank you for your reply. I haven't had a difficult time with feeding the paper, but my issue is really the 5X7 format paper. There is no preset for that in the manual feed paper "presets" and I don't see an option to create a custom format to handle that.

I have tried to feed the paper in the past through the automatic feeder, but it hangs up there. Any and all thoughts appreciated,

Bob Creed

yssirk123 Loc: New Jersey

Download a free trial of Qimage printing software and see if that will work for you.

RTCreed Loc: Forest Park, IL

I'll give it a try and report back on the results. Thanks for the direction!

RT Creed