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Problems using Flash
Sep 24, 2021 14:45:18   #
flashdaddy Loc: Berlin PA
 
My Canon R6 is giving me problems using flash. I want to be able to use the camera on a tripod and have it fire an OCF. My camera has the RF 24-105 f4 lens, and I am using Godox speedlights and strobes. The lights will flash using the test button on the trigger but not with the shutter button.

I've been looking at so many videos and probably have something screwed up in the menus. Does anyone have any experience with my setup that can help me?

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Sep 24, 2021 15:02:07   #
Thomas902 Loc: Washington DC
 
flashdaddy how are you triggering the Godox speedlights and/or strobes?
Assuming you're using a Godox Radio Trigger?
Have they ever worked correctly?
If so what has changed?

Have you cleaned the contacts on your hot shoe mount with isopropyl alcohol?

where is Paul when we need him? Paul is a hard core Canon mirrorless fan boy lol
I'm a Nikon fan boy not well versed in Canon.
Have you contacted Godox Support?

Good luck with your rig...
btw, if you had gone with Canon flash their support is stellar from what I've heard...

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Sep 24, 2021 15:32:01   #
flashdaddy Loc: Berlin PA
 
I'm using the XPro Godox trigger. Haven't cleaned the contacts as I've only had the camera for a couple of months. At one point it worked so probably I changed a menu item that messed it up.

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Sep 24, 2021 16:11:29   #
JD750 Loc: SoCal
 
flashdaddy wrote:
My Canon R6 is giving me problems using flash. I want to be able to use the camera on a tripod and have it fire an OCF. My camera has the RF 24-105 f4 lens, and I am using Godox speedlights and strobes. The lights will flash using the test button on the trigger but not with the shutter button.

I've been looking at so many videos and probably have something screwed up in the menus. Does anyone have any experience with my setup that can help me?


I'm not a canon guy but maybe you need to set the camera to FLASH so that it triggers the XPro Godox in the hot shoe.

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Sep 24, 2021 17:30:05   #
Thomas902 Loc: Washington DC
 
"...At one point it worked..." Bingo!

Here you go....

The Canon R6's settings for shooting functions and menu functions can be restored to their defaults.

Select [ : Reset camera].
Select an option. Basic settings. Restores default settings for camera shooting functions and menu settings. Other settings. ...
Clear the settings. Select [OK] on the confirmation screen.

But don't take this Nikon shooter's word for this...
Here's the aforementioned directly from Canon...

https://support.usa.canon.com/kb/index?page=content&id=ART177949

Hope this brings speedy resolution to your Flash issue...
btw, Canon is epic with product support... Cheers!

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Sep 25, 2021 07:46:53   #
Tomfl101 Loc: Mount Airy, MD
 
Are you using a Godox flash trigger devise or are you using the actual flash on-camera? If using the trigger try mounting the flash direct. If it fires, you know the trigger is the issue. Also try any other flash unit to determine if the camera is sending a trip signal to the hot shoe.

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Sep 25, 2021 10:32:09   #
JD750 Loc: SoCal
 
Tomfl101 wrote:
Are you using a Godox flash trigger devise or are you using the actual flash on-camera? If using the trigger try mounting the flash direct. If it fires, you know the trigger is the issue. Also try any other flash unit to determine if the camera is sending a trip signal to the hot shoe.


That is a good idea!

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Sep 25, 2021 10:35:32   #
JD750 Loc: SoCal
 
Hey flashdaddy have any of the suggestions helped? Have you resolved the problem? What was it?

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Sep 25, 2021 11:41:44   #
Hip Coyote
 
I do not know about Canon, and only now starting to use my new Godox gear. But if you are a Facebook member, please consider joining the Speedlite and Strobe Fundamentals group run by Tim Payne. Time sells Godox gear and also leads flash seminars using Godox. The discussions are quite robust on all matters Godox. They almost always have someone on line who can help users.

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Sep 25, 2021 11:59:21   #
flashdaddy Loc: Berlin PA
 
JD750 wrote:
Hey flashdaddy have any of the suggestions helped? Have you resolved the problem? What was it?


Yes, I tried the flash on the camera and it fired. Then swapped triggers and it now works. Thanks, guys!

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Sep 25, 2021 12:20:18   #
E.L.. Shapiro Loc: Ottawa, Ontario Canada
 
Troubleshooting a non-triggering issue shod be simple enough if you go by a process of elimination.

Firstly, remove the trigger device for the camera and place the flash unit directly on the hot shoe. If it fires within the shutter speed limit for synchronization and if it works properly, you will know that the issue is not with the flash unit or the camera's synchronization mechanism

Next, you might try to find which pins or contacts on the trigger unit are dedicated to synchronization. With a metal paper clip or small length of wire simply short-circuit the two aforementioned contacts and see if that triggers the flash. If it does, that may indicate that the problem is in the contact between the contacts on the camera's hot shoe and the contact on the trigger. Make sure the trigger unit is inserted in the shoe in the proper direction and that the appropriate contacts are aligned and making contact.

I am not familiar with your specific make and model of the trigger, however, I recommend you carefully go over the manual. In the menu of some units, there are setting that may turn certain channels off. This is so that various OFC flashes can be turned on and off from the camera position. Make certin thathe model of the trigger you have is actually the one that is compatible with your camera.

I am assuming that your trigger unit is separate for any internal OCF synchronization system that is built into the camera, that is it works as per triggering, independently.

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Sep 25, 2021 12:41:39   #
JD750 Loc: SoCal
 
flashdaddy wrote:
Yes, I tried the flash on the camera and it fired. Then swapped triggers and it now works. Thanks, guys!


Good to know you resolved the issue.

Thank you for posting that.

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Sep 25, 2021 22:38:16   #
Timmers Loc: San Antonio Texas.
 
flashdaddy wrote:
I'm using the XPro Godox trigger. Haven't cleaned the contacts as I've only had the camera for a couple of months. At one point it worked so probably I changed a menu item that messed it up.


This has happened to me with digital camera. I finally went to the camera menu and took the camera back to factory settings. Then I went through and re set all the usual settings (color space, Raw plus high j capture). This got rid of the failing flash trigger problem. Still don't know what in the program was messing with and making the problem but it got rid of the problem.

The real problem was that the tiny Sony camera and the idiot engineers that put the control of so much on the wheel on back of the camera where one puts the hand to hold the camera while shooting. It is a constant problem changing color balance and other elected controls. It is simply just a bad design and one has to live with the problem, the makers would do well to get better input from working camera handlers....fat chance of that happening!

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Sep 25, 2021 23:30:34   #
Thomas902 Loc: Washington DC
 
“All's Well That Ends Well” William Shakespeare :)

Thanks for the status update flashdaddy...
Now please enjoy your flash!

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Sep 27, 2021 21:45:25   #
joer Loc: Colorado/Illinois
 
Its a menu issue...happens to me when I haven't done it for awhile.

Ref the manual...

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