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Returning Lenses
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Jun 9, 2021 10:46:46   #
tca2267 Loc: Florida
 
Hi..
Has anyone had a problen with returning a expensive lens [ Nikon 500....Nikon 300 ] to either
ADAROMA or B and H?

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Jun 9, 2021 10:51:48   #
Bultaco Loc: Aiken, SC
 
No

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Jun 9, 2021 11:17:20   #
PixelStan77 Loc: Vermont/Chicago
 
tca2267 wrote:
Hi..
Has anyone had a problen with returning a expensive lens [ Nikon 500....Nikon 300 ] to either
ADAROMA or B and H?


Not with B&H

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Jun 9, 2021 11:32:58   #
CHG_CANON Loc: the Windy City
 
Get a Return Authorization from the vendor and return within their specified return period, then expect no problem. Otherwise, all bets are off.

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Jun 9, 2021 12:54:22   #
Bill_de Loc: US
 
CHG_CANON wrote:
Get a Return Authorization from the vendor and return within their specified return period, then expect no problem. Otherwise, all bets are off.


I'll add, 'in original condition'.

---

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Jun 9, 2021 15:16:36   #
jim quist Loc: Missouri
 
Not to BnH

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Jun 9, 2021 16:45:37   #
User ID
 
tca2267 wrote:
Hi..
Has anyone had a problen with returning a expensive lens [ Nikon 500....Nikon 300 ] to either
ADAROMA or B and H?

One of them did not provide a prepaid shipping label so I hadda point out that it’s being returned due to being faulty. Then they provided the label. Thaz my total “grief” in very many transactions. Usually they don’t really care about the reason. Maybe some new clerk was just being a bit too officious ?

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Jun 10, 2021 08:30:40   #
genocolo Loc: Vail and Gasparilla Island
 
tca2267 wrote:
Hi..
Has anyone had a problen with returning a expensive lens [ Nikon 500....Nikon 300 ] to either
ADAROMA or B and H?


No problem with Adorama. They are very accommodating.

Reply
Jun 10, 2021 09:13:49   #
jerryc41 Loc: Catskill Mts of NY
 
I've never had the need, but I can't see why there would be a problem, assuming the lens is in good condition. This is why we buy from reputable dealers.

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Jun 10, 2021 10:01:45   #
epd1947
 
Not enough information to give a proper response. Why was it being returned, in what time period, condition, anything missing (box, packing materials, original paperwork, etc.)

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Jun 10, 2021 10:43:37   #
mizzee Loc: Boston,Ma
 
I’ve only done business with B&H and it couldn’t have been simpler!

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Jun 10, 2021 10:53:17   #
MadMikeOne Loc: Southern New Jersey Shore
 
tca2267 wrote:
Hi..
Has anyone had a problen with returning a expensive lens [ Nikon 500....Nikon 300 ] to either
ADAROMA or B and H?


No experience with Adorama, but did have to return an expensive camera and accessories to B&H a few years ago because it didn't really suit me. Had absolutely NO problem. I contacted them via email for an RMA, printed it out, read and followed the instructions to a "t". A few days later I received an email informing me they'd received the camera et al and that a credit to my credit card would be processed. It was. I did have to pay return postage and insurance since there was nothing wrong with the camera, and it was my decision to return it.

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Jun 10, 2021 12:52:27   #
Don, the 2nd son Loc: Crowded Florida
 
Packaging may be a critical point. Pay attention to their instructions, very careful attention.

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Jun 10, 2021 13:22:50   #
alphadog
 
As others have stated, B&H, Adorama are excellent sellers, as long as YOU stay within their time frames for returns... many reviewers now have stated that the china made lenses more often now have issues with quality control...that is the LENSES don't work properly ... it's usually NOT obvious until one tests them at various lengths for zooms... w/primes... adds the Fine-Tuning to see IF it can be adjusted within these parameters.

I had a Nikon 200 500, which was NOT sharp for sure at 300 and would not focus finely at certain distances... I returned it to B&H within 30 days and purchased a 300f4 at the same time. The 300 was great.

Which lens was bad? You state 300 and 500, were both bad? or did you just change your mind?

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Jun 10, 2021 13:32:01   #
Miamark Loc: Florida
 
Don, the 2nd son wrote:
Packaging may be a critical point. Pay attention to their instructions, very careful attention.


I have not had any problem with either vendor. I have tried out lenses on many occasions and returned what I did not find suitable for my needs. On one occasion, B&H or the courier damaged a lens that I shipped to B&H on a trade. B&H immediately made good on the trade value without question. Adorama has a return form that you can download and print from the internet. CHG_Canon suggested that you get a return authorization, which certainly is a good idea, but I never had an issue without one. Both are very reliable vendors. Just package the lens properly and send it within the 30 day time frame, which is plenty of time to test the lens. You should keep a copy of your original invoice. BTW, you may not receive a credit for the shipping cost fir the return of a used product that’s as not damaged upon your receipt of the lens,

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