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Lightroom losing connection to tifs
Jun 8, 2021 06:52:49   #
howardberliner
 
Recently several dng's that were merged to create HDR's using Aurora have lost their connection within Lightroom. The DNG's are connected; however the tif's cannot be found. When I click on the ! to connect they cannot be located within the directory. If I look in Explorer (Windows 10) they are in the correct directory right behind the DNG's.

Does anyone have any ideas how I reconnect within Lightroom. I know that I could import the tif's as a new collection within the group. I would prefer not having to do this step.

Any thoughts?

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Jun 8, 2021 07:11:24   #
rmcgarry331
 
Are the tiff files the same file names as the dngs? Did Aurora create an XMP file of the same name, or rewrite the xmp's created by Lightroom? Do you have Lightroom set to Automatically write changes into XMP? One suggestion is move the dngs to a separate directory from the tiff files. That way Lightroom, won't become confused about which file the XMP belongs to.

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Jun 8, 2021 08:17:07   #
CHG_CANON Loc: the Windy City
 
All of us have just parachuted into the middle of this technical issue. Let's step back and try to gather some more details as the resolution should be relatively easy. Maybe.

First, where did the TIFFs come from? Or, asked from a higher level: what is the entire process that preceded where we are now? Is this Camera to LR to Aurora and back to LR? Or, something else? Who created the DNGs and when?

Inside LR, are there both DNGs and TIFF entries? Where are the original image files?

If the TIFF is a distinct entry in the catalog, where these entries now exhibit the Exclamation Point icon, what happens when you click that icon and generate the pop-up to locate the image? The 'locate' pop-up should tell you where LR thinks the file should be located. Does that prior folder give a clue as to what is needed to resolve the issue / cause the issue? When you navigate and <select> the file in a new location, what happens? Does it resolve / fail to resolve the issue for that image?

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Jun 8, 2021 12:33:17   #
howardberliner
 
1. Camera to LR to Aurora and back
2. Inside LR, both DNG's and Tiff entries are in the same directory on a portable drive.
3. Exclamation - pop-up unable to locate image in directory. If I go to Explorer the tiff is in the directory.
4. No clues were noted.
5. The only way I can resolve is to import the tiff file(s). This does resolve the issue.

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Jun 8, 2021 12:36:34   #
howardberliner
 
I do not see any xmp files from after the creation of the dng. I do see xmp's at the time of the original import of the nef files. I believe that is correct since dng's have the xmp's included with the dng.

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Jun 8, 2021 12:37:11   #
CHG_CANON Loc: the Windy City
 
howardberliner wrote:
1. Camera to LR to Aurora and back
2. Inside LR, both DNG's and Tiff entries are in the same directory on a portable drive.
3. Exclamation - pop-up unable to locate image in directory. If I go to Explorer the tiff is in the directory.
4. No clues were noted.
5. The only way I can resolve is to import the tiff file(s). This does resolve the issue.


For point 5, does this create a duplicate in your catalog?

If folder-x\Image01.TIF exists in the LR Catalog, you may / may not be able to re-import Image01.TIF from the same folder-x, depending on your whether you allow duplicates to be imported. You can have lots of versions of Image01.TIF lots repeated many times in your catalog, even as exactly the same image, as long as the source folder(s) are different. The duplicate check doesn't stop the same file from different folders. It stops the same image from the same folder.

Again, we're not there to 'see' and probe directly, so we are dependent on your descriptions and / or screen prints that might further describe the situation.

For point 3, where does the Locate pop-up say the image resides, example folder-x\Image01.TIF? Are you saying this value is correct, Image01.TIF does exist in folder-x, and the exclamation point icon is incorrect?

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Jun 8, 2021 13:54:00   #
DWU2 Loc: Phoenix Arizona area
 
I don't have a fix, but perhaps re-importing the TIFs would be a work-around.

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Jun 8, 2021 14:39:13   #
howardberliner
 
The pop-up is sending me to the correct location. The file is not being seen within Lightroom; however, within Explorer it is there.

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Jun 8, 2021 14:45:02   #
CHG_CANON Loc: the Windy City
 
howardberliner wrote:
The pop-up is sending me to the correct location. The file is not being seen within Lightroom; however, within Explorer it is there.


And, when you navigate to that file and <select> from the locate pop-up, even then, the missing icon is not resolved?

I'm trying to be helpful. I'm getting concerned you're not interested in that help. You could save both our time if that is the case.

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Jun 8, 2021 17:01:48   #
howardberliner
 
I found the issue and it has created the need to do additional research. I've been saving the photos to my external drive; however, my backup program is moving the files to another drive. All of the files are now on another drive connected to the system. I now need to discuss with the provider for the backup. Thanks for your help and your assistance made me dig harder.

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Jun 8, 2021 18:01:42   #
CHG_CANON Loc: the Windy City
 
howardberliner wrote:
I found the issue and it has created the need to do additional research. I've been saving the photos to my external drive; however, my backup program is moving the files to another drive. All of the files are now on another drive connected to the system. I now need to discuss with the provider for the backup. Thanks for your help and your assistance made me dig harder.


Good. A resolution, or at least an understanding, is the goal, no matter how we get there.

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Jun 9, 2021 09:08:42   #
tcthome Loc: NJ
 
howardberliner wrote:
Recently several dng's that were merged to create HDR's using Aurora have lost their connection within Lightroom. The DNG's are connected; however the tif's cannot be found. When I click on the ! to connect they cannot be located within the directory. If I look in Explorer (Windows 10) they are in the correct directory right behind the DNG's.

Does anyone have any ideas how I reconnect within Lightroom. I know that I could import the tif's as a new collection within the group. I would prefer not having to do this step.

Any thoughts?
Recently several dng's that were merged to create ... (show quote)


Hopefully you chose( EDIT IN AURORA) from inside of LR with a right click & choosing ( EDIT IN ). If so , they should of returned to LR as a tiff. I don't use Aurora but all my phot editing programs act aas plug ins with LR. I would think Aurora does to. If opened Aurora & worked on the photos outside of lightroom your might need to use the FIND option from within LR & bring them back into your catalog.

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