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WiFi blues
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Jun 8, 2021 20:28:30   #
TriX Loc: Raleigh, NC
 
TheShoe wrote:
Don't those surveys require a minimum rating of 1? They usually don't recognize 0 or negative numbers.


It’s a pretty extensive survey with 1-5 stars on a number of topics and multiple places to comment, which I did (at length). I invited them to contact me for a fuller explanation. I judge a company on how they respond to to issues and complaints - we’ll see how seriously they take their surveys.

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Jun 8, 2021 22:33:34   #
johngault007 Loc: Florida Panhandle
 
TriX wrote:

I was discussing this with my ham friends on our weekly tech net Saturday, and several members had suddenly had their owned routers stop working after a Spectrum “change”, and the only option was to buy a new modem/router. The suspicion was that since Spectrum gets $ to provide a modem and WiFi, it was a strategy to cause customers to move to a leased device. Is that true? Don’t know, but I do know that since this modem is exactly the same as the one they supplied, and that since they commanded the WiFI off, they could command it back on if they wanted to. My guess is support isn’t authorized to do that, even to fix their own screw up. I actually picked that particular modem to match the leased one so there couldn’t be any finger pointing about compatibility. I have friends who have Google symmetrical (same speedup/down) Gbit, and they love it. It’s 6 blocks away and almost exactly the same price. Can’t wait.
br I was discussing this with my ham friends on o... (show quote)


So if Spectrum is allegedly modifying user owned equipment to degrade, deny, or destroy accessibility in any way, that is not ethical and borderline illegal. Their responsibility ends at the public facing IP address and anything on the private facing side of a network is considered a network intrusion. Unless you specifically authorized them to conduct network operations, maintenance, or administrative functions. This is one of those times I would love to be on that call listening in...LOL

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Jun 8, 2021 23:32:48   #
TriX Loc: Raleigh, NC
 
johngault007 wrote:
So if Spectrum is allegedly modifying user owned equipment to degrade, deny, or destroy accessibility in any way, that is not ethical and borderline illegal. Their responsibility ends at the public facing IP address and anything on the private facing side of a network is considered a network intrusion. Unless you specifically authorized them to conduct network operations, maintenance, or administrative functions. This is one of those times I would love to be on that call listening in...LOL


Well taken point(s). I’m tempted to have a conversation with the appropriate regulatory authority and/or the AG’s office on consumer protection - I just have to decide if I want to invest that much more energy in this minor debacle. At my age, I pick my battles and windmills carefully - not that much heart muscle left.

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Jun 9, 2021 00:03:44   #
johngault007 Loc: Florida Panhandle
 
TriX wrote:
Well taken point(s). I’m tempted to have a conversation with the appropriate regulatory authority and/or the AG’s office on consumer protection - I just have to decide if I want to invest that much more energy in this minor debacle. At my age, I pick my battles and windmills carefully - not that much heart muscle left.


I understand completely. The commercial sector probably isn't worth the effort it would take to get a resolution. Law enforcement and DoD have much more strict guidelines and it's very well detailed, but an ISP is more like playing a chess game

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Jun 9, 2021 00:12:33   #
TriX Loc: Raleigh, NC
 
johngault007 wrote:
I understand completely. The commercial sector probably isn't worth the effort it would take to get a resolution. Law enforcement and DoD have much more strict guidelines and it's very well detailed, but an ISP is more like playing a chess game


Yep, now as a technical challenge, I may mess with it a bit off line to see if I can restore the original FW and block network access while still being able to request and receive an IP address from the ISP.

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Jun 9, 2021 06:09:48   #
happy sailor Loc: Ontario, Canada
 
Hey Trix, I hope your fibre installation gets to your house asap. I had Rogers Gibabit internet on coax and then Bell Canada installed fibre to the house in our subdivision over the winter.

I just had them install their Bell Fibe 1.5Gb service into the house and cancelled the Rogers.

Rogers numbers. 930Mbps down and 32.7 up

Bell Fibe numbers. 942 Mbps down and 934 up, wireless on my iPad Pro 440 Mbps down and 303 up. The ethernet on my devices is limited to 1Gbps. those speed tests were done with other devices drawing at the same time.

You just have to love fibre, I have a lot of devices and when the grandkids visit, I have way more devices, not a hiccup and the speed is fast for all.

I use Apple Extremes as waps but they are old and don't give those wireless numbers, might have to buy some new wireless access point devices and put one outside on the back deck too.

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Jun 10, 2021 14:19:51   #
TriX Loc: Raleigh, NC
 
Just to tie this up. Installed the Linksys Router and configuration was a breeze, but the speed was still low. Called Linksys support (which is in Canada instead of India like Netgear), and their front line support is an order of magnitude better. Only took about 5-10 minutes. When I replaced the new Netgear with the Linksys, I had just used the Netgear short Ethernet cable. Changing to the Linksys supplied cable immediately brought both WIFI and Ethernet ports up to the full 200Mb (and will go to Gbit when I get a faster ISP). That surprised me - I wouldn’t have guessed the cable. The Linksys actually cost a little less than the Netgear, has 4 Gbit Ethernet ports instead of what turned out to be 100Mb on the Netgear (although not advertised that way), and the WiFi actually makes AC wireless speeds, plus it has a USB port where you can plug in a Disk which is accessible on the network. It’s my own fault. I’ve been using Linksys probably as long as they’ve been in business and would have bought one from Best Buy instead of the Netgear, but they were out of stock and I needed it quickly. Btw, I bought this router directly from Linksys. They gave me an extra 15% off for buying it direct and it arrived in two days.

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Jun 10, 2021 15:03:17   #
johngault007 Loc: Florida Panhandle
 
TriX wrote:
Just to tie this up. Installed the Linksys Router and configuration was a breeze, but the speed was still low. Called Linksys support (which is in Canada instead of India like Netgear), and their front line support is an order of magnitude better. Only took about 5-10 minutes. When I replaced the new Netgear with the Linksys, I had just used the Netgear short Ethernet cable. Changing to the Linksys supplied cable immediately brought both WIFI and Ethernet ports up to the full 200Mb (and will go to Gbit when I get a faster ISP). That surprised me - I wouldn’t have guessed the cable. The Linksys actually cost a little less than the Netgear, has 4 Gbit Ethernet ports instead of what turned out to be 100Mb on the Netgear (although not advertised that way), and the WiFi actually makes AC wireless speeds, plus it has a USB port where you can plug in a Disk which is accessible on the network. It’s my own fault. I’ve been using Linksys probably as long as they’ve been in business and would have bought one from Best Buy instead of the Netgear, but they were out of stock and I needed it quickly. Btw, I bought this router directly from Linksys. They gave me an extra 15% off for buying it direct and it arrived in two days.
Just to tie this up. Installed the Linksys Router ... (show quote)


That's great news! Another win for Cisco...hahaha.


Ethernet cable is often overlooked, and not all cable is created equal. I sometimes run across some older cable that was left over from years ago and have to make sure I purge all the old Cat 5.

Cat 5 - 100 Mbps
Cat 5e - 1,000 Mbps
Cat 6 - 1,000 Mbps
Cat 6a - 10,000 Mbps

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Jun 10, 2021 16:38:18   #
TriX Loc: Raleigh, NC
 
Btw, if you use Linksys and don’t like the new web Ap to manage it, if you connect directly to the router (typically 192.168.1.1) and click on the “ca” at the lower right (it’s the abbreviation for California in their name/address), it will take you to a detailed management console.

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Jun 10, 2021 17:09:55   #
TriX Loc: Raleigh, NC
 
johngault007 wrote:
That's great news! Another win for Cisco...hahaha.


Ethernet cable is often overlooked, and not all cable is created equal. I sometimes run across some older cable that was left over from years ago and have to make sure I purge all the old Cat 5.

Cat 5 - 100 Mbps
Cat 5e - 1,000 Mbps
Cat 6 - 1,000 Mbps
Cat 6a - 10,000 Mbps


Yep, Cisco was a customer when I was at NetApp - we sold a NetApp NAS “appliance” into every Cisco datacenter worldwide. I notice the router came in a Belkin box, and I don’t see a Cisco logo on it. Has Linksys changed hands?

I’m gonna have to do a purge also now that gigE has become ubiquitous - I’ve got Ethernet cables all over the place. Even my Lenovo laptop which must be going on 6 years old, has a gigE NIC in it and supports AC protocols. When I retired from Oracle Hardware Div 5-1/2 years ago, 10 gigE was just starting to be used as a backbone in datacenters, now, it’s probably standard for everything except clients.

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Jun 10, 2021 17:59:11   #
johngault007 Loc: Florida Panhandle
 
TriX wrote:
Btw, if you use Linksys and don’t like the new web Ap to manage it, if you connect directly to the router (typically 192.168.1.1) and click on the “ca” at the lower right (it’s the abbreviation for California in their name/address), it will take you to a detailed management console.


So I looked into it, Belkin bought Linksys from Cisco in 2013!!!! I guess I really haven't paid attention to the residential consumer market in some time now....LOL

Even with that knowledge, I will still buy Linksys if I can, because they work well and last. We have one of those old WRT54G routers for my band that we use on stage to control our individual mixes and the mixer on the laptop, and apart from my guitarist plugging ethernet cables in the wrong port (kinda funny), it still works after years and years of abuse on stage.


If I could, or more accurately, if the wife would let me, I would have a Cisco router and a Linux firewall/IDS coming into the house. But she always complains that I lock too much down already.

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Jun 10, 2021 19:13:44   #
TriX Loc: Raleigh, NC
 
johngault007 wrote:
So I looked into it, Belkin bought Linksys from Cisco in 2013!!!! I guess I really haven't paid attention to the residential consumer market in some time now....LOL

Even with that knowledge, I will still buy Linksys if I can, because they work well and last. We have one of those old WRT54G routers for my band that we use on stage to control our individual mixes and the mixer on the laptop, and apart from my guitarist plugging ethernet cables in the wrong port (kinda funny), it still works after years and years of abuse on stage.


If I could, or more accurately, if the wife would let me, I would have a Cisco router and a Linux firewall/IDS coming into the house. But she always complains that I lock too much down already.
So I looked into it, Belkin bought Linksys from Ci... (show quote)


(Smile) I have at least 4 of those old WRT54G/AP Routers, Access points and maybe even a print server on a shelf in my basement. I took one of the routers last year and put it in a programmable shaker table equip rack just so I could get the controller to talk to the computer, and it worked fine (after maybe 30 years). It’s still there.

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Jun 11, 2021 22:48:49   #
Old Coot
 
SteveR wrote:
You're frustrated!! We're buldling a house near my daughter. The people on the lot next door just moved in. The made an appt. with AT&T to install internet and learned that there wasn't an internet line on the street yet. When she finally spoke to a higher-up at AT&T, she was told that they didn't have funds to install the line in advance and would only install it when people moved in. Who knows when they consider that to be?? She needs the internet so a health device can transfer data as necessary to her doctor. Fortunately we're over 2 months out. Hopefully it will be in by then.
You're frustrated!! We're buldling a house near m... (show quote)


Suggest you check if T-Mobile have 5G service in your area. I had similar problems with AT&T. They originally advertised Hi speed service but could only offer me DSL..
With T-Mobile there is no cable connection into the house. Everything is over the air 5G just like Cell phone service.
In fact the modem has a sim card with a phone number. Never had a problem with speed or connection since

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Jun 11, 2021 23:45:26   #
TriX Loc: Raleigh, NC
 
Old Coot wrote:
Suggest you check if T-Mobile have 5G service in your area. I had similar problems with AT&T. They originally advertised Hi speed service but could only offer me DSL..
With T-Mobile there is no cable connection into the house. Everything is over the air 5G just like Cell phone service.
In fact the modem has a sim card with a phone number. Never had a problem with speed or connection since


Just curious. What speeds (up and down) do you benchmark using 5G wireless for your internet access?

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Jun 13, 2021 14:01:18   #
Old Coot
 
TriX wrote:
Just curious. What speeds (up and down) do you benchmark using 5G wireless for your internet access?

Upload speed 25 mbps
download 65mbps

I operste 2 tv's streaming and 2 phones, 2 computers with absolutely no problems.
In my opinion this is probably the best system out there (non commercial) Only one cable (power) needed. I aldo use google mesh router for total home coverage

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