Printer Issues - with Win10 update.
Apr 2, 2021 15:03:59 #
Long story - finally resolved by uninstalling 2 Win10 updates and updating again. If you are having sudden issues with a printer, either scanning or print functions, you may want to check out Win10 updates. I'm sorry I cannot, at this time, provide info on which updates. I had scanning issues which are now resolved.
Trying to helpful!
Mark
Trying to helpful!
Mark
Apr 2, 2021 16:13:41 #
Apr 2, 2021 16:53:39 #
Longshadow wrote:
At least you were able to get the problem resolved!
Yes. Actually, I had a remote session with a tech from the local computer shop that built my computer and he was the one who had knowledge of a Win 10 update causing the issue. It is a wonderful shop and local.
Thanks,
Mark
Apr 2, 2021 17:19:00 #
markngolf wrote:
Yes. Actually, I had a remote session with a tech from the local computer shop that built my computer and he was the one who had knowledge of a Win 10 update causing the issue. It is a wonderful shop and local.
Thanks,
Mark
Thanks,
Mark
Apr 2, 2021 19:39:32 #
Apr 3, 2021 07:51:56 #
TriX wrote:
A lot to be said for dealing with local companies.
I've used them since 2012. I can solve most computer issues, but when I can't I use tech support (local, online, chat, call, ...). I don't give up easily, but when I'm stumped, I ask for help UHH is certainly a viable option for assistance. You are a "master", Chris!!Mark
Apr 3, 2021 08:34:35 #
tedspics
Loc: Halifax, Pa
markngolf wrote: I've used them since 2012. I can solve most computer issues, but when I can't I use tech support (local, online, chat, call, ...). I don't give up easily, but when I'm stumped, I ask for help UHH is certainly a viable option for assistance. You are a "master", Chris!!
Mark
I've used them since 2012. I can solve most computer issues, but when I can't I use tech support (local, online, chat, call, ...). I don't give up easily, but when I'm stumped, I ask for help UHH is certainly a viable option for assistance. You are a "master", Chris!!Mark
Mark, you are correct, Chris is a Gem of an individual.
Ted
Apr 3, 2021 09:06:20 #
Apr 3, 2021 10:00:32 #
StanMac
Loc: Tennessee
Every time I get a windows update, my printer settings get hosed up. Why is that? Seems a premier software company could make an update installer smart enough to leave user settings alone. Same thing with my iPhone - every software update requires me to set up my security settings all over again.
Stan
Stan
Apr 3, 2021 10:15:01 #
TriX wrote:
Thank you both for the kind words (now if you would only tell my wife) 
She probably would not believe me!! Food & gifts are the way to woman's mind and heart.
Take her to MacDonald's and after, buy her a box of Good & Plenty.
Mark
Apr 3, 2021 10:25:22 #
StanMac wrote:
Every time I get a windows update, my printer settings get hosed up. Why is that? Seems a premier software company could make an update installer smart enough to leave user settings alone. Same thing with my iPhone - every software update requires me to set up my security settings all over again.
Stan
Stan
Sorry to hear that, Stan. I do not recall many issues with Windows updates. Apparently the printer issue was caused by a conflict of a recent Win10 update and the Canon driver for the new Pixma TS6320. It was resolved after uninstalling the update and reinstalling it. I certainly understand the frustration experienced with conflicts related to updates. I spent a good part of four days in "Chats", phone calls, searching, uninstalling, reinstallng, ... It kept me busy, but I always learn from these type experiences.
Stay safe & well,
Mark
Apr 3, 2021 10:31:49 #
StanMac wrote:
Every time I get a windows update, my printer settings get hosed up. Why is that? Seems a premier software company could make an update installer smart enough to leave user settings alone. Same thing with my iPhone - every software update requires me to set up my security settings all over again.
Stan
Stan
Sorry to hear that, Stan. I do not recall many issues with Windows updates. Apparently the printer issue was caused by a conflict of a recent Win10 update and the Canon driver for the new Pixma TS6320. It was resolved after uninstalling the update and reinstalling it. I certainly understand the frustration experienced with conflicts related to updates. I spent a good part of four days in "Chats", phone calls, searching, uninstalling, reinstallng, ... It kept me busy, but I always learn from these type experiences.
Stay safe & well,
Mark
Apr 3, 2021 10:49:57 #
Apr 3, 2021 10:51:31 #
Apr 3, 2021 11:43:20 #
fetzler
Loc: North West PA
Mark, I always delay updating for several days -usually a week or more. I let others be the beta test team.
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