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Need to use a New Photo Lab
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Sep 11, 2019 18:57:54   #
dgrim23 Loc: Rome, NY
 
Our local Lab in town just closed their door's due to retirement. Any suggestion on to where I should get my photo's printed? I know I can use Walgreens in a pinch, just want to keep the professional I had before.

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Sep 11, 2019 19:21:31   #
Curmudgeon Loc: SE Arizona
 
I use The Dark Room in San Clemente, CA.

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Sep 11, 2019 19:46:22   #
rjaywallace Loc: Wisconsin
 
Do not, repeat do not, send your carefully created images to Bay Photo Imaging in Santa Cruz, CA. I just had one of the worst experiences ever with an order for two 5x7” prints from Bay. The order was never printed and it was just ten days completely wasted.

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Sep 11, 2019 19:47:06   #
sailwiz Loc: Santee, CA
 
Never had an issue at Costco.

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Sep 11, 2019 19:50:53   #
bleirer
 
Bay photo, excellent results and customer service in my experience.

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Sep 11, 2019 19:54:30   #
Kmgw9v Loc: Miami, Florida
 
Costco works well for me.

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Sep 11, 2019 20:08:20   #
hassighedgehog Loc: Corona, CA
 
There is a photography store within 6 miles of me, but I usually use FedEx Office because I like the paper they have there. Have also used other office supply stores that have print services.

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Sep 11, 2019 20:16:29   #
cahale Loc: San Angelo, TX
 
Rome should have other members of our, or a similar, group. And one or more of them will probably have a large format printer (Epson, HP, or Canon), and will do your prints for you. (I do locally). And they will probably charge you less than the commercial establishment.

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Sep 11, 2019 20:16:37   #
Bill_de Loc: US
 
rjaywallace wrote:
Do not, repeat do not, send your carefully created images to Bay Photo Imaging in Santa Cruz, CA. I just had one of the worst experiences ever with an order for two 5x7” prints from Bay. The order was never printed and it was just ten days completely wasted.



They screwed up a two print order!!!

As long as we're over reacting

Behead them. Close down the business!!!

Buy a Polaroid.

---

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Sep 11, 2019 20:21:44   #
burkphoto Loc: High Point, NC
 
dgrim23 wrote:
Our local Lab in town just closed their door's due to retirement. Any suggestion on to where I should get my photo's printed? I know I can use Walgreens in a pinch, just want to keep the professional I had before.


Google ‘professional color lab’. Most of the results are labs with whom I’m familiar from my 33 years in the business. The vast majority of them are fine.

Whichever you pick, *call* them and start a dialogue about your needs and how they can fulfill them.

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Sep 11, 2019 20:46:23   #
rjaywallace Loc: Wisconsin
 
Bill_de wrote:
They screwed up a two print order! As long as we're over reacting.
Behead them. Close down the business! Buy a Polaroid.

Sorry, Willy old boy, you weren’t on the phone with them constantly over ten days. You weren’t lied to repeatedly about what they were able to do and when they would do it. And, in the end, another branch of their fine customer non-service team surfaced to say they never should have taken the assignment. Don’t know about you, pal, but I’ve got better uses for my time. I’m trying to mount two exhibitions and need to know whether this image will be included. If they can’t handle it, they should have just said so early on. It’s not their skills I’m doubting, it’s their service reputation and the capability of their senior management. 👎🏻👎🏻

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Sep 11, 2019 20:52:00   #
rjaywallace Loc: Wisconsin
 
burkphoto wrote:
Google ‘professional color lab’. Most of the results are labs with whom I’m familiar from my 33 years in the business. The vast majority of them are fine. Whichever you pick, *call* them and start a dialogue about your needs and how they can fulfill them.

Great advice, Bill! But many of the labs these days are ‘fly-by-night’ and don’t provide a phone number that anyone can call. They live on email or texts. It’s just maddening!

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Sep 11, 2019 20:56:21   #
Longshadow Loc: Audubon, PA, United States
 
sailwiz wrote:
Never had an issue at Costco.


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Sep 11, 2019 21:05:05   #
burkphoto Loc: High Point, NC
 
rjaywallace wrote:
Great advice, Bill! But many of the labs these days are ‘fly-by-night’ and don’t provide a phone number that anyone can call. They live on email or texts. It’s just maddening!


Full Color
H&H
Nations Photo
Kenny Color
UPI Lab
WHCC (White House Custom Color)
Nash Editions
Miller’s and MPIX

Just a few...

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Sep 11, 2019 21:17:55   #
AndyH Loc: Massachusetts and New Hampshire
 
Local lab is still the best.

Chain - Costco.

Specialty national - The Darkroom (San Clemente)

Andy

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