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Recording video with the Canon 5D4
Jun 28, 2019 19:31:37   #
TMcL
 
I want to be able to record movies on the SD card.

I have set the recording method to "Record to Multiple," and the camera captures still images to both SD and CF cards, as it should.

I know that the camera does not record movies to both cards. According to my manual, it records movies "to the card set for Playback."

Even though I have set the SD card for Playback, the camera still records movies to the CF card. (in fact, it records video to the CF card regardless of which card is selected as the Playback card.)

I would like to be able to record movies to the SD card, since the movie files are extraordinarily large, and since I have a built in SD card slot in my computer, it would download the files significantly faster than if I were to download from the CF card using a card reader.

Am I missing some other settings? Thanks.

Canon 5D4
Dell Inspiron 15 5000 series
Windows 10
SanDisk Extreme CF 120 MB/s (UDMA 7)
SanDisk Extreme SD 90 MB/s (Class 10)

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Jun 28, 2019 19:41:35   #
CHG_CANON Loc: the Windy City
 
Have you formatted both cards in the camera? Have you checked all the details in the 5DIV manual for pages 351 - 361? Have you tried removing the CF card and trying to capture a movie with just the SD card installed?

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Jun 28, 2019 19:45:18   #
TMcL
 
Yes, always formatted in-camera.

Yes, cards meet the specs on page 356.

Funny thing is, if I shoot with just one card (CF slot empty), the movies do record to the SD card; so I'm assuming the card itself is compatible and I'm missing some other setting.

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Jun 28, 2019 19:56:00   #
CHG_CANON Loc: the Windy City
 
There's a note on page 167 saying you can't record movies to both cards at the same time. Is that a possible cause? When you view the movie info like displayed on page 344, does the icon show 1 or 2? There's a few more comments about the cards on page 346.

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Jun 28, 2019 20:57:04   #
TMcL
 
Yes, the note on 167 is the one I was referring to which said the card set for playback is the one to which movies will be recorded. My SD slot is the one set for playback. Says this again on page 346, bullet 3.

On the Info display (page 344) my camera shows slot 2 and the icon shown is the SD card icon!

Planning to shut down and restart the camera; remove and re-insert the battery; reformat both cards; re-set the camera's "record to multiple" setting and SD card for playback setting; and shoot some test video tomorrow. Tonight I need to download about 20GB (15 minutes of video in 5 files) from the CF card via a USB 2 card reader before I can reformat the cards.

Thanks for your help, as always. Appreciate it.

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Jun 28, 2019 21:20:41   #
DeanS Loc: Capital City area of North Carolina
 
TMcL wrote:
I want to be able to record movies on the SD card.

I have set the recording method to "Record to Multiple," and the camera captures still images to both SD and CF cards, as it should.

I know that the camera does not record movies to both cards. According to my manual, it records movies "to the card set for Playback."

Even though I have set the SD card for Playback, the camera still records movies to the CF card. (in fact, it records video to the CF card regardless of which card is selected as the Playback card.)

I would like to be able to record movies to the SD card, since the movie files are extraordinarily large, and since I have a built in SD card slot in my computer, it would download the files significantly faster than if I were to download from the CF card using a card reader.

Am I missing some other settings? Thanks.

Canon 5D4
Dell Inspiron 15 5000 series
Windows 10
SanDisk Extreme CF 120 MB/s (UDMA 7)
SanDisk Extreme SD 90 MB/s (Class 10)
I want to be able to record movies on the SD card.... (show quote)


Remove the CF card, leaving the SD card in the camera, and start shooting.

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Jun 28, 2019 22:01:03   #
TriX Loc: Raleigh, NC
 
Have you tested the download speed of the CF card reader? If the CF card reader is attached to a USB-2 port, then the internal SD card reader is likely attached the same way, and the USB port is likely the limiting factor for either card (assuming fast cards) as its max speed is 60 MB/sec. if it’s attached to a USB-3 port, then the CF card is likely a bit faster than the SD card, since the port is no longer the limitation and the CF card is faster.

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Jun 29, 2019 02:09:57   #
TMcL
 
DeanS wrote:
Remove the CF card, leaving the SD card in the camera, and start shooting.


Yes, I can do that as a workaround; but it would leave me without a backup for my stills. Also, I'd like to be able to use the full capabilities of the camera.

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Jun 29, 2019 02:12:57   #
TMcL
 
TriX wrote:
Have you tested the download speed of the CF card reader? If the CF card reader is attached to a USB-2 port, then the internal SD card reader is likely attached the same way, and the USB port is likely the limiting factor for either card (assuming fast cards) as its max speed is 60 MB/sec. if it’s attached to a USB-3 port, then the CF card is likely a bit faster than the SD card, since the port is no longer the limitation and the CF card is faster.


The SD card slot built into the laptop is significantly (at least 4x) faster than the card reader; even though the CF card has a faster read/write speed.

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Jun 29, 2019 05:55:49   #
chikid68 Loc: Tennesse USA
 
While it doesn't address your question I have a pixelflash CF card reader and it is actually faster than my laptop built in SD card slot.

Don't get the pixelflash reader with the built-in USB cord though since the cord is the weak point being too short to be practical which causes it to be strained and break.

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Jun 29, 2019 09:09:29   #
bluezzzzz Loc: Stamping Ground, KY
 
TMcL wrote:
Yes, I can do that as a workaround; but it would leave me without a backup for my stills. Also, I'd like to be able to use the full capabilities of the camera.


I just tried this with my 5Dmk4:

With both cards in the camera it would only write a movie to one card as expected per the Canon manual. I found that the card that the movie is written to was determined by using the "Q" button on the back of the camera, then scrolling down to the card symbol box, and selecting a card from there. That card is the one that the movie is recorded to.

Tried it both ways, and that is where the movie went. Didn't have to go into the camera menu at all.

Marshall

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Jun 29, 2019 10:25:19   #
woodworkerman Loc: PA to FL
 
DeanS wrote:
Remove the CF card, leaving the SD card in the camera, and start shooting.



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Jun 29, 2019 21:05:44   #
BudsOwl Loc: Upstate NY and New England
 
bluezzzzz wrote:
I just tried this with my 5Dmk4:

With both cards in the camera it would only write a movie to one card as expected per the Canon manual. I found that the card that the movie is written to was determined by using the "Q" button on the back of the camera, then scrolling down to the card symbol box, and selecting a card from there. That card is the one that the movie is recorded to.

Tried it both ways, and that is where the movie went. Didn't have to go into the camera menu at all.

Marshall
I just tried this with my 5Dmk4: br br With both ... (show quote)


This sounds like the best solution.

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Jul 1, 2019 15:48:09   #
TMcL
 
PROBLEM SOLVED: An update for anyone who is interested.

Since we are traveling in Switzerland, I took the camera to a Canon dealer near Lausanne and explained the problem (in a combination of schoolboy French, broken German, and American English!). He made a bunch of phone calls and told me that I did not have the latest firmware, and updating it might resolve the problem. I told him to go ahead and do that, but only if he could download the latest firmware from the Canon USA website. To my surprise that did resolve the issue. The guy must have spent about an hour on the phone finding out info and updating the firmware, but refused to accept any payment. In fact he apologized that the problem with the camera had interrupted our vacation!

By the way, in Switzerland a new 5D4 body costs 3,300 Swiss Francs ... about $3,300.

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