macOS High Sierra printer problem?
Feb 10, 2019 18:50:58 #
Feb 10, 2019 18:57:08 #
LWW
Loc: Banana Republic of America
elliott937 wrote:
No, it won't print on any of the three printers.
There most likely is your problem.
Feb 10, 2019 18:58:23 #
Feb 10, 2019 19:00:05 #
elliott937 wrote:
In the process of installing my new iMac, PS works just fine, until after I get into the print menu, select my profile. But when I click ok-to print, PS shuts down. Every time. Anyone have this problem with the new OS 10.13.6?
When I upgraded to High Sierra everything worked except my Epson printers. I had to remove and reinstall the drivers but that solved the problem.
Feb 10, 2019 19:16:59 #
I want to thank you all, for all the ideas. I'll give some of them a check out tomorrow.
Feb 11, 2019 05:48:36 #
Feb 11, 2019 06:13:16 #
DavidPine
Loc: Fredericksburg, TX
If you have an Epson or Canon I recommend you utilize the print applications provided by either company as a plugin for Lightroom or Photoshop or stand-alone. They are free and do a really great job.
Feb 11, 2019 06:15:13 #
elliott937 wrote:
In the process of installing my new iMac, PS works just fine, until after I get into the print menu, select my profile. But when I click ok-to print, PS shuts down. Every time. Anyone have this problem with the new OS 10.13.6?
The current macOS is Mojave 10.14.3. Sounds like a configuration issue with PS, rather than a Mac issue. If your iMac is new, it is under warrantee. Call the Apple Helpline, as well as Adobe for advice.
Feb 11, 2019 08:09:18 #
I have the same problem. I updated both my MacBook Pro and Mac Mini from Sierra to High Sierra. Since the update neither will print with my Epson R2400 and Photoshop shuts down when I try to print. I wish I had never done the update as I really don’t see much benefit of High Sierra over Sierra and only caused me problems. I can print from Mac Photos but not Photoshop.
Feb 11, 2019 08:31:43 #
If you are running Photoshop 2018 or earlier, then you might not want to upgrade to macOS 10.14 (Mojave). There are several known compatibility issues, and Adobe actually recommends that you turn off the "accessibility" features in the Security and Privacy preferences.
I am not sure if this same bug applies to High Sierra, but you might want to give it a try and see. When you turn off the accessibility, it will also turn off "pen pressure" and a few other features, but it will stop crashing Photoshop.
Adobe, naturally, recommends that you upgrade to Photoshop CC 2019.
I am not sure if this same bug applies to High Sierra, but you might want to give it a try and see. When you turn off the accessibility, it will also turn off "pen pressure" and a few other features, but it will stop crashing Photoshop.
Adobe, naturally, recommends that you upgrade to Photoshop CC 2019.
Feb 11, 2019 08:46:30 #
mizzee
Loc: Boston,Ma
I will tell you that the Canon hot line is unbelievably good. I had a different issue but the help from Charlie was thorough as he walked me through some tests and then the install of Canon Print Studio Pro and then how to use the program! Pick up the phone, you’re not alone!
Feb 11, 2019 08:56:38 #
elliott937 wrote:
Yes, yes, and yes. Thanks guys, I've done all of those. And relative to the driver, when I fired up the new computer, I had all printer cables disconnected. Then I connected each printer, one at a time. The screen told me of the new printer, and that it would get the driver. I have to think it would have been the latest driver.
I had trouble with my Canon printer when I Upgraded to the latest version of Mac version, and found that it was quite often Mac had not installed and or upgraded the driver to read the printer yet.
Feb 11, 2019 09:04:47 #
Check your print drivers - go to Canon's webpage for your printer(s) and check that your drivers are up to date. Install driver updates, if newer ones are on file. As a note: if your printers are old(er) models, Canon may not have updated the drivers for newer operating systems.
Feb 11, 2019 09:04:47 #
Check your print drivers - go to Canon's webpage for your printer(s) and check that your drivers are up to date. Install driver updates, if newer ones are on file. As a note: if your printers are old(er) models, Canon may not have updated the drivers for newer operating systems.
Feb 11, 2019 09:18:22 #
Low Budget Dave wrote:
If you are running Photoshop 2018 or earlier, then... (show quote)
I have PS CC 2019 running on Mojave. It prints fine. It crashed once on me when doing smart sharpening on a 30”x20” image, but I was not able to duplicate the problem after a reboot (computer and PS).
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