genocolo Loc: Vail and Gasparilla Island

I have a number of video clips in Photos, such as "clip56.mov". When I try to play them, I get the message: "Photos cannot play this video because it uses an unsupported format." I tried to export them but then got a message "Export complete with Errors. 0 files have been exported to : videos. This export operation failed to create a file for the photo identified below. clip56.mov unknown error (1,012)"

I do not remember having this problem before. What am I doing wrong?

Thanks for your help.

Bobspez Loc: Southern NJ, USA

I don't know about Apple Photos but .mov files usually play in Apple Quicktime. Try putting Apple Quicktime on your system if you don't already have it and use it to open the .mov clips.

genocolo Loc: Vail and Gasparilla Island

Thanks for suggestion. I have QT on my computer. I will try it.