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Kudos to B&H
Nov 21, 2018 21:48:50   #
DLH13 Loc: Texas
 
I recently sold my Canon 5D III to a fellow UHH member and purchased the mark IV from B&H. Still free shipping and no sales tax for now. (Texas)
I saw on their website about 3 weeks after purchasing, the camera was $300 dollars less and now included a battery grip.
I called B&H and they are refunding me the $300 and mailing out the battery grip.
Highly recommend B&H!

Reply
Nov 21, 2018 22:14:42   #
fantom Loc: Colorado
 
DLH13 wrote:
I recently sold my Canon 5D III to a fellow UHH member and purchased the mark IV from B&H. Still free shipping and no sales tax for now. (Texas)
I saw on their website about 3 weeks after purchasing, the camera was $300 dollars less and now included a battery grip.
I called B&H and they are refunding me the $300 and mailing out the battery grip.
Highly recommend B&H!


That's great, they are to be commended. It's good business, but nice to see that they come down on the side of the customer.

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Nov 21, 2018 22:39:07   #
lev29 Loc: Born and living in MA.
 
DLH13 wrote:
I recently sold my Canon 5D III to a fellow UHH member and purchased the mark IV from B&H ... I saw on their website about 3 weeks after purchasing, the camera was $300 dollars less and now includes a battery grip. I called B&H and they are refunding me the $300 and mailing out the battery grip.
Highly recommend B&H!
Yup! They did something similar for me a year or two ago.

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Nov 21, 2018 22:42:11   #
Kozan Loc: Trenton Tennessee
 
fantom wrote:
That's great, they are to be commended. It's good business, but nice to see that they come down on the side of the customer.


B & H is terrific. I once bought a 1.4X teleconvertor for my Nikon lenses. Unfortunately, I did not check compatibility for my lenses before the purchase. They were kind enough to send me an email with a return shipping label at no cost to me. You just can't beat their customer service.

Kozan

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Nov 23, 2018 11:46:00   #
Hershel Loc: New York City
 
DLH13 wrote:
I recently sold my Canon 5D III to a fellow UHH member and purchased the mark IV from B&H. Still free shipping and no sales tax for now. (Texas)
I saw on their website about 3 weeks after purchasing, the camera was $300 dollars less and now included a battery grip.
I called B&H and they are refunding me the $300 and mailing out the battery grip.
Highly recommend B&H!


Thank you for taking the time to write this.

newsweek.com/americas-best-customer-service-2019/online-retailers-sports-leisure

HERSHEL

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Nov 23, 2018 13:22:38   #
Photocraig
 
Just a reminder of just how great New Yorkers Can be! They do the right thing because they live by it. It is a tough place to live, but easier and better if you're honest.
Craig
(Born and Bred and migrated to Silicon Valley)

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Nov 23, 2018 17:41:47   #
insman1132 Loc: Southwest Florida
 
They are truly good merchants.

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