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Selling a Lens to B & H
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Jul 29, 2018 06:29:38   #
MikeMck Loc: Southern Maryland on the Bay
 
I have been dealing with B & H Photo in NYC for literally decades. When I was trying to liquidate all my Canon equipment I had a 16-35mm F4L lens that wasn't selling this site or Craigslist. I went into B & H site, received a quote for the lens and sent the lens up to them for inspection. In fact, I sent them 2 lenses. I received notification that they received both lenses and within a week I received a check for the non-L lens. I have not received notification from B & H regarding the L lens. B & H received the lens on July 9th. I sent them a follow up email on July 23, but haven't heard anything back. My question, am I being to impatient or should I call? Thanks.

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Jul 29, 2018 06:32:12   #
eagle80 Loc: Kutztown, PA
 
Give them a phone call.

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Jul 29, 2018 06:45:13   #
sueyeisert Loc: New Jersey
 
There is someone on the forum affiliated with B&H. I think his name is Hershal? Someone here will tell you,

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Jul 29, 2018 06:52:23   #
kaitoo212 Loc: From CA living in NYC
 
I agree that you should give them a call but remember they close early on Fridays but you probably know that.
If you need boots on the ground I like here in NYC and could stop by for you. Let me know...
kaitoo212 aka Daniel S. Hagy

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Jul 29, 2018 06:55:30   #
fourg1b2006 Loc: Long Island New York
 
It can't hurt by giving them a call, for your peace of mind.

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Jul 29, 2018 06:55:44   #
Linda From Maine Loc: Yakima, Washington
 
Send a pm to Hershel. This is his UHH user account:
https://www.uglyhedgehog.com/user-profile?usernum=13152

-

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Jul 29, 2018 07:41:08   #
DaveO Loc: Northeast CT
 
I would call and if not satisfied with the response, I might then contact Hershel.

Yes, I have queried Hershel, but only after normal channels are exhausted.

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Jul 29, 2018 08:45:52   #
Vietnam Vet
 
I had an issue with B&H and told Hershel about it. It was taken care of right away.

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Jul 29, 2018 09:56:03   #
warrior Loc: Paso Robles CA
 
Maybe they are going to sell it first then pay you! B&H has always been fair with me on my trade-ins.

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Jul 29, 2018 10:13:15   #
MikeMck Loc: Southern Maryland on the Bay
 
kaitoo212 wrote:
I agree that you should give them a call but remember they close early on Fridays but you probably know that.
If you need boots on the ground I like here in NYC and could stop by for you. Let me know...
kaitoo212 aka Daniel S. Hagy


Thank you, what a nice offer.

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Jul 29, 2018 11:08:16   #
MikeMck Loc: Southern Maryland on the Bay
 
As it turns out, I received a response to my email this morning. They said a check was mailed on July 15. I responded that I hadn't received it. They answered back and said that they would void the check and re-issue it. Love those guys. I am saving the money to buy a new Nikon Coolpix P1000, which I will buy from them. Thank you, B&H!! Also, thank you for your replies.

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Jul 30, 2018 06:59:21   #
bengbeng Loc: Houston, Texas
 
So did they send checks for the amount they quoted, or did they adjust the final figure ?

thanks

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Jul 30, 2018 07:22:32   #
ggenova64
 
I will call them and ask if the received the lens.

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Jul 30, 2018 07:44:10   #
lowbone
 
In the future you might let them know that you are interested in applying the money you get for the lens towards another product ( Nikon Coolpix ) quite often they will offer more money if they know it is toward buying another product from them.

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Jul 30, 2018 08:16:22   #
sueyeisert Loc: New Jersey
 
lowbone wrote:
In the future you might let them know that you are interested in applying the money you get for the lens towards another product ( Nikon Coolpix ) quite often they will offer more money if they know it is toward buying another product from them.


Several years ago I asked that question and was told they would not offer more money, but it doesn’t,t hurt to ask.

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