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uninstall Adobe CC desktop
Jul 9, 2018 12:25:03   #
big-guy Loc: Peterborough Ontario Canada
 
I'm trying to uninstall all Adobe products from an old laptop. CC has been deactivated. When I try to uninstall CCDA it says I need to remove all CC apps first. I try that through the Windows programs menu and after a few seconds, whichever program, just blips and stays put. If I want to use the CCDA to remove the apps do I need to activate the machine again and then deactivate? Or can I just log on, uninstall the apps and then uninstall CCDA?

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Jul 9, 2018 12:38:40   #
burkphoto Loc: High Point, NC
 
big-guy wrote:
I'm trying to uninstall all Adobe products from an old laptop. CC has been deactivated. When I try to uninstall CCDA it says I need to remove all CC apps first. I try that through the Windows programs menu and after a few seconds, whichever program, just blips and stays put. If I want to use the CCDA to remove the apps do I need to activate the machine again and then deactivate? Or can I just log on, uninstall the apps and then uninstall CCDA?


I have no clue, but I’m reasonably sure Adobe.com has your answer.

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Jul 9, 2018 13:26:01   #
rwilson1942 Loc: Houston, TX
 
If this is Windows machine, just go the control panel and find and switch the view to 'category' and click on 'uninstall a program.
Find the Adobe programs in the list and right click to select 'uninstall'.
If it's a Apple computer, I have no clue.

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Jul 9, 2018 13:35:32   #
big-guy Loc: Peterborough Ontario Canada
 
Son of a gun, they did have the answer and quick as a bunny. A nice removal tool now sits on my computer. Adobe.com-1 Google-0

burkphoto wrote:
I have no clue, but I’m reasonably sure Adobe.com has your answer.

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Jul 9, 2018 13:54:46   #
rgrenaderphoto Loc: Hollywood, CA
 
big-guy wrote:
I'm trying to uninstall all Adobe products from an old laptop. CC has been deactivated. When I try to uninstall CCDA it says I need to remove all CC apps first. I try that through the Windows programs menu and after a few seconds, whichever program, just blips and stays put. If I want to use the CCDA to remove the apps do I need to activate the machine again and then deactivate? Or can I just log on, uninstall the apps and then uninstall CCDA?


Are you going to keep the laptop or sell/give away? If you are going to keep, then just log out of the Creative Cloud app and leave it alone. If you are giving away the laptop, Windows has a feature to essentially reinstall to OEM condition without any applications.

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Jul 10, 2018 12:45:45   #
Selene03
 
rgrenaderphoto wrote:
Are you going to keep the laptop or sell/give away? If you are going to keep, then just log out of the Creative Cloud app and leave it alone. If you are giving away the laptop, Windows has a feature to essentially reinstall to OEM condition without any applications.


Hi, Can you please say more about this? I have a couple of windows laptops I would like to give away and this sounds like it could save me a lot of time and effort.

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