COMPUTER CRASHED: I'm in the process of having my computer data and programs restored to a new computer due to having to replace my old computer. One of my programs that I used all the...

stumbo Loc: Prescott, AZ

I'm in the process of having my computer data and programs restored to a new computer due to having to replace my old computer.

One of my programs that I used all the time was Photoshop CS6 of which I still have the key to download it. However, I don't know if Adobe still has Cs6 that I can download as I've not been able to find it on their site.

Does anyone have any suggestions how I can get this back?

Mac Loc: Pittsburgh, Philadelphia now Hernando Co. Fl.

stumbo wrote:

I'm in the process of having my computer data and programs restored to a new computer due to having to replace my old computer.

One of my programs that I used all the time was Photoshop CS6 of which I still have the key to download it. However, I don't know if Adobe still has Cs6 that I can download as I've not been able to find it on their site.

Does anyone have any suggestions how I can get this back?

Have you tried contacting Adobe?

robertjerl Loc: Corona, California

stumbo wrote:

I'm in the process of having my computer data and programs restored to a new computer due to having to replace my old computer.

One of my programs that I used all the time was Photoshop CS6 of which I still have the key to download it. However, I don't know if Adobe still has Cs6 that I can download as I've not been able to find it on their site.

Does anyone have any suggestions how I can get this back?

If they are doing a clone of the old computer's hard drive (something like Acronis or PC Mover) then all your programs should come along for the ride.

Longshadow Loc: Audubon, PA, United States

robertjerl wrote:

If they are doing a clone of the old computer's hard drive (something like Acronis or PC Mover) then all your programs should come along for the ride.

Hopefully the disk did not crash.
(Did you by any chance save it in a "Downloads" folder? I backup my downloads folder also.)

Bill_de Loc: US

If they are not doing a clone:

https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

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stumbo Loc: Prescott, AZ

Not yet. Do they have a phone number or do I have to used their site somehow? Someone else downloaded the program for me originally, so I'm not too familiar with their site.

stumbo Loc: Prescott, AZ

My backup is Mozy Home. They sent me a backup drive that is yet to be downloaded. Not sure if the programs will come along or not. The backup drive will be downloaded tomorrow by my computer tech.

Bill_de Loc: US

stumbo wrote:

Not yet. Do they have a phone number or do I have to used their site somehow? Someone else downloaded the program for me originally, so I'm not too familiar with their site.

Try the link I posted for you.

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stumbo Loc: Prescott, AZ

I never had a disc for photoshop cs6.

stumbo Loc: Prescott, AZ

I will. Thank you very much. There's quite a list of CS6 download's to choose from not sure which one to select.

stumbo Loc: Prescott, AZ

robertjerl wrote:

If they are doing a clone of the old computer's hard drive (something like Acronis or PC Mover) then all your programs should come along for the ride.

Are Acronis and PC Mover backup programs? Have you used them? Do you know of their reliability?
Thank you for your response.

Bill_de Loc: US

stumbo wrote:

I will. Thank you very much. There's quite a list of CS6 download's to choose from not sure which one to select.

Probably this if it was just the photo editing program.

"Photoshop CS6, Photoshop CS6 Extended"

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stumbo Loc: Prescott, AZ

Bill_de wrote:

Probably this if it was just the photo editing program.

"Photoshop CS6, Photoshop CS6 Extended"

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I think your right Bill. I will try it and let you know. First, I will have the tech arrange my download backup files and see what comes out. He will do the download tomorrow. I'll let you know how it comes out.

Many thanks for all your help and suggestions.

Bill_de Loc: US

stumbo wrote:

I think your right Bill. I will try it and let you know. First, I will have the tech arrange my download backup files and see what comes out. He will do the download tomorrow. I'll let you know how it comes out.

Many thanks for all your help and suggestions.

Hopefully everyone here will keep their fingers crossed.

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rgrenaderphoto Loc: Hollywood, CA

stumbo wrote:

I'm in the process of having my computer data and programs restored to a new computer due to having to replace my old computer.

One of my programs that I used all the time was Photoshop CS6 of which I still have the key to download it. However, I don't know if Adobe still has Cs6 that I can download as I've not been able to find it on their site.

Does anyone have any suggestions how I can get this back?

If you registered your software with Adobe, you had to create an Adobe user ID. Log into your account and search for the purchased/registered software page. I remember you have to look for it, since it is buried in some menu or other. You should be able to redownload your CS6.