Ugly Hedgehog - Photography Forum
Home Active Topics Newest Pictures Search Login Register
Main Photography Discussion
Nikon Factory Store
Page <<first <prev 7 of 9 next> last>>
Oct 13, 2017 12:08:40   #
Rich1939 Loc: Pike County Penna.
 
Can we all stop and think for a moment about how this happened? Usually the knee jerk reaction to something of this nature is that the BIG Company is trying again to screw the little guy. Well in this case it is more than apparent that an error in price posting was made by an employee of the big company. Why not think about that other little guy for a change. A person made a mistake and the collective thought here is that the person who happened to discover the error should be allowed to capitalize on that with no thought at all about what might happen to the poor soul who made the error. That sounds to me to be in the same class and just as egregious as “corporate greed”.

Reply
Oct 13, 2017 12:41:57   #
terry44 Loc: Tuolumne County California, Maui Hawaii
 
Agree with you, and another thing I would bet the person that put the wrong price in does not have a job anymore or in the very least is put in the corner so to speak, OR possibly if it really is Nikons site and not a spoof site they had 10 to 1oo of these cameras possibly with many activations and sold out immediately word of mouth spreads faster than wildfire and it would not take much more than 15 minutes for that sort of deal to sell out.
Rich1939 wrote:
Can we all stop and think for a moment about how this happened? Usually the knee jerk reaction to something of this nature is that the BIG Company is trying again to screw the little guy. Well in this case it is more than apparent that an error in price posting was made by an employee of the big company. Why not think about that other little guy for a change. A person made a mistake and the collective thought here is that the person who happened to discover the error should be allowed to capitalize on that with no thought at all about what might happen to the poor soul who made the error. That sounds to me to be in the same class and just as egregious as “corporate greed”.
Can we all stop and think for a moment about how t... (show quote)



Reply
Oct 13, 2017 12:43:01   #
Sinewsworn Loc: Port Orchard, WA
 
vino2nite wrote:
I ordered a D810 refurbished body from the Nikon Factory Store, but was having trouble with the links with the final purchase, so I called them directly. A rep said he would put me on hold to find out what the problem might be. After about 5 minutes, he said the offer was sold out and they had not had a chance to correct the site, so I voiced my disappointment in having to spend nearly 45 minutes trying to order it in the first place. Curious, I checked the site again and found the D810 back on the site with a different price. Within a few minutes of checking the 2nd time, I received an email stating that my purchase was going through showing my credit card was charged and a tracking # issued. Elated, I said to myself that Nikon was doing the right thing given all the bad press they have been getting. Some 2 hours later they asked that I call them where I expected them to ask if I was satisfied. Instead, they tell me that they will not honor the price and the camera will be returned on receipt. Yes...the price was extraordinary at $1099 which is why I responded to the offer, I call this BAIT AND SWITCH. Has anyone had a similar problem with Nikon? Am I right in believing that once the order was accepted and a tracking # issued that the sale is complete? Suggested recourse?
I ordered a D810 refurbished body from the Nikon F... (show quote)


Nikon owes you a D810.

Reply
 
 
Oct 13, 2017 13:09:01   #
tdekany Loc: Oregon
 
Sinewsworn wrote:
Nikon owes you a D810.


Sorry, they don’t. If a person dropped $1000 by accident and didn’t realize it, would you make him aware of what he just did or would you pick the money up and keep it?

Reply
Oct 13, 2017 13:44:14   #
whitewolfowner
 
billnikon wrote:
Really, name calling, that's the best your deductive, evaluative mind can come up with. What a shame.




You started it; only meeting you at your level.

Reply
Oct 13, 2017 14:44:38   #
Jesu S
 
vino2nite wrote:
I ordered a D810 refurbished body from the Nikon Factory Store, but was having trouble with the links with the final purchase, so I called them directly. A rep said he would put me on hold to find out what the problem might be. After about 5 minutes, he said the offer was sold out and they had not had a chance to correct the site, so I voiced my disappointment in having to spend nearly 45 minutes trying to order it in the first place. Curious, I checked the site again and found the D810 back on the site with a different price. Within a few minutes of checking the 2nd time, I received an email stating that my purchase was going through showing my credit card was charged and a tracking # issued. Elated, I said to myself that Nikon was doing the right thing given all the bad press they have been getting. Some 2 hours later they asked that I call them where I expected them to ask if I was satisfied. Instead, they tell me that they will not honor the price and the camera will be returned on receipt. Yes...the price was extraordinary at $1099 which is why I responded to the offer, I call this BAIT AND SWITCH. Has anyone had a similar problem with Nikon? Am I right in believing that once the order was accepted and a tracking # issued that the sale is complete? Suggested recourse?
I ordered a D810 refurbished body from the Nikon F... (show quote)


I think all advertisers reserve the right to void a transaction if it is the result of an error. If the ad lists the price as $25.00 instead of $2,500 that is obviously a typo or error and the seller can void the contract. Your camera appears to have been advertised for about $1,000 below what it should cost, so it is conceivable it was an error. Of course they should have told you that the original pricing was an error.

Reply
Oct 13, 2017 14:51:05   #
Jesu S
 
jmvaugh wrote:
I’m guessing the fine print written by the Nikon Legal Team would win out....but that is pretty crappy to say the least. I remember years ago a local store posted an incredible deal on an item I was buying and when I took it to the register, the owner or manager sold it to me for the bargain price because that was the posted price. That store won my loyalty. It’s very sad that some weasle words in fine print wins out. Keep us posted on what happens- I hope you get the camera for $1099!

I’m guessing the fine print written by the Nikon L... (show quote)


Agree. Difference is that the store owner has skin in the game. Some clerk at Nikon filling your order probably is not empowered to make the decision, and likely does not care about customer loyalty.

Reply
 
 
Oct 13, 2017 15:32:42   #
Sinewsworn Loc: Port Orchard, WA
 
tdekany wrote:
Sorry, they don’t. If a person dropped $1000 by accident and didn’t realize it, would you make him aware of what he just did or would you pick the money up and keep it?


Apples and oranges. They took his money and e-mailed him a receipt. Sounds like a deal to me.

Reply
Oct 13, 2017 15:47:05   #
Hank Radt
 
khalidikram wrote:
I am not a lawyer and hence my question: is there a difference between "order" and a "contract"? The OP made an offer, and it appears that Nikon accepted it in writing and by charging the OP's credit card. This should make the transaction a contract. Nikon's terms and conditions of sale appear to refer to their right to cancel an order; does it give them the right to unilaterally void a contract? I would appreciate some clarification from those that are versed in law.


Unfortunately, you're not likely to get a good answer to your question here. First of all, I can't imagine a lawyer posting anything that could be construed as legal advice on this (or any other site) - they might lose their license, or they might be sued if either side determined that the post influenced actions either way. If the OP needs legal advice, he should contact a lawyer; most will entertain an initial consultation at no charge to determine if there is a basis for pursuing legal action or not and, if so, what the plaintiff might entail in legal costs.

What you could do is search on "contract" and you'll find legal definitions (some will vary slightly, but that isn't surprising, since contracts have a huge body of case law behind them). But I might suggest you do this for your own education only - it's risky if you post something that appears to be giving advice or interpreting the law

All that said, I'd guess that by now the OP has a pretty clear idea of next steps and probably has exhausted the amount of advice he'll get from this forum.

Reply
Oct 13, 2017 15:52:46   #
tdekany Loc: Oregon
 
Sinewsworn wrote:
Apples and oranges. They took his money and e-mailed him a receipt. Sounds like a deal to me.


Until they realized that the price the camera was sold at was wrong

Reply
Oct 13, 2017 16:06:22   #
jdedmonds
 
Sure. An order is an offer. Needs an acceptance to become a contract. It might be that legally the advertisement (web item with a price and a means of ordering) is an offer and the order the acceptance. A lot depends on how the attorney frames a complaint, and how a judge considering a motion to dismiss for failure to state a claim interprets the transaction. I found an increasing tendency for high-end items and big service contracts to be quite precise in their language, so that in litigation the basic concepts of offer and acceptance were not involved. Every once in a while, though I've seen huge sums of money depend on the simple ideas of offer and acceptance.

Reply
 
 
Oct 13, 2017 16:19:25   #
tdekany Loc: Oregon
 
Hank Radt wrote:
Unfortunately, you're not likely to get a good answer to your question here. First of all, I can't imagine a lawyer posting anything that could be construed as legal advice on this (or any other site) - they might lose their license, or they might be sued if either side determined that the post influenced actions either way. If the OP needs legal advice, he should contact a lawyer; most will entertain an initial consultation at no charge to determine if there is a basis for pursuing legal action or not and, if so, what the plaintiff might entail in legal costs.

What you could do is search on "contract" and you'll find legal definitions (some will vary slightly, but that isn't surprising, since contracts have a huge body of case law behind them). But I might suggest you do this for your own education only - it's risky if you post something that appears to be giving advice or interpreting the law

All that said, I'd guess that by now the OP has a pretty clear idea of next steps and probably has exhausted the amount of advice he'll get from this forum.
Unfortunately, you're not likely to get a good ans... (show quote)


I’ll say it one more time. A price, such as this for THAT camera, does not exist. It was a clear mistake on the part of Nikon, so trying to steal it at that price is clearly unethical and will not happen. As I said, the same thing happens with the Sony A7rII. Everyone received a full refund, no one was able to purchase the camera at a steal.

Reply
Oct 13, 2017 16:38:23   #
wolfman
 
If you read the TERMS AND CONDITION OF SALE, which most people never do, Nikon can cancel any order at their discretion, even if it has been shipped.

It's not just Nikon that have similar polices in place, go check out the polices of the A, B, C camera stores talked about on UHH.

Reply
Oct 13, 2017 16:45:08   #
wolfman
 
Hank Radt wrote:
Unfortunately, you're not likely to get a good answer to your question here. First of all, I can't imagine a lawyer posting anything that could be construed as legal advice on this (or any other site) - they might lose their license, or they might be sued if either side determined that the post influenced actions either way. If the OP needs legal advice, he should contact a lawyer; most will entertain an initial consultation at no charge to determine if there is a basis for pursuing legal action or not and, if so, what the plaintiff might entail in legal costs.

What you could do is search on "contract" and you'll find legal definitions (some will vary slightly, but that isn't surprising, since contracts have a huge body of case law behind them). But I might suggest you do this for your own education only - it's risky if you post something that appears to be giving advice or interpreting the law

All that said, I'd guess that by now the OP has a pretty clear idea of next steps and probably has exhausted the amount of advice he'll get from this forum.
Unfortunately, you're not likely to get a good ans... (show quote)


Well, even if the sale would be considered a contract, so would the terms and conditions of sale, that the OP agreed to.

Reply
Oct 13, 2017 16:50:49   #
Hank Radt
 
wolfman wrote:
Well, even if the sale would be considered a contract, so would the terms and conditions of sale, that the OP agreed to.


Is there a particular reason you're trying to talk the OP out of doing something?

Reply
Page <<first <prev 7 of 9 next> last>>
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.
Main Photography Discussion
UglyHedgehog.com - Forum
Copyright 2011-2024 Ugly Hedgehog, Inc.