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uploading error - help?
Jan 21, 2012 04:58:50   #
pshaffer Loc: Worthington, Ohio
 
trying to upload some images - which I have done before without problem.

erroring out consistently. Tried Safari, Chrome, and even moved to a windows machine and used IE.

here is the error text
++++++++++++++++++++++++++++++++++++
type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: error while storing attachment files
com.idftech.sm2.forum.view.AbstractAttachmentServlet.storeAttachments(AbstractAttachmentServlet.java:92)
com.idftech.sm2.forum.view.servlet.PostReply.doPost(PostReply.java:81)
javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
com.idftech.sm2.forum.view.filter.UserSessionFilter.doFilter(UserSessionFilter.java:39)
com.idftech.sm2.ext.logs.cmd.TrackerFilter.doFilter(TrackerFilter.java:55)
com.idftech.sm2.ca.cmd.ContentAlternatorFilter.doFilter(ContentAlternatorFilter.java:72)
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.23 logs.

Reply
Jan 21, 2012 05:20:42   #
Admin
 
Please try re-saving your file with a graphics program. Even if it's already a JPG file, try saving it as JPG again.

Reply
Jan 21, 2012 05:54:36   #
pshaffer Loc: Worthington, Ohio
 
OK - here goes. Ran through PS elements and resaved as JPEGS

NOPE - here is the error text


type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: error while storing attachment files
com.idftech.sm2.forum.view.AbstractAttachmentServlet.storeAttachments(AbstractAttachmentServlet.java:92)
com.idftech.sm2.forum.view.servlet.PostReply.doPost(PostReply.java:81)
javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
com.idftech.sm2.forum.view.filter.UserSessionFilter.doFilter(UserSessionFilter.java:39)
com.idftech.sm2.ext.logs.cmd.TrackerFilter.doFilter(TrackerFilter.java:55)
com.idftech.sm2.ca.cmd.ContentAlternatorFilter.doFilter(ContentAlternatorFilter.java:72)
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.23 logs.

Reply
 
 
Jan 21, 2012 05:55:18   #
pshaffer Loc: Worthington, Ohio
 
BTW - these are very reasonably sized files (79kB)

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Jan 21, 2012 07:49:01   #
sarge69 Loc: Ft Myers, FL
 
pshaffer wrote:
BTW - these are very reasonably sized files (79kB)


It's early. Maybe I'll give it a try to see if its subscriber wide.

Sarge

Amanda Drives
Amanda Drives...

Reply
Jan 21, 2012 07:49:43   #
sarge69 Loc: Ft Myers, FL
 
The subscriber might have a java error. The picture uploaded without a problem.

Sarge

Reply
Jan 21, 2012 09:10:18   #
pshaffer Loc: Worthington, Ohio
 
OK- updated all software including Java
here goes

Drat



type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: error while storing attachment files
com.idftech.sm2.forum.view.AbstractAttachmentServlet.storeAttachments(AbstractAttachmentServlet.java:92)
com.idftech.sm2.forum.view.servlet.PostReply.doPost(PostReply.java:81)
javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
com.idftech.sm2.forum.view.filter.UserSessionFilter.doFilter(UserSessionFilter.java:39)
com.idftech.sm2.ext.logs.cmd.TrackerFilter.doFilter(TrackerFilter.java:55)
com.idftech.sm2.ca.cmd.ContentAlternatorFilter.doFilter(ContentAlternatorFilter.java:72)
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.23 logs.

Reply
 
 
Jan 21, 2012 14:21:08   #
Admin
 
Please make sure you save it as JPEG, not as JPEG2000.

Reply
Jan 21, 2012 21:45:19   #
pshaffer Loc: Worthington, Ohio
 
Yes - saved as JPEG..

Trying now as bmp....


click....

pict
pict...

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