Yes - their photos are terrible! I love the photo books and gifts but the regular photos are not good.
I don't get many hard copies because I put all my pictures in photobooks - but I would love to know where to get good quality pictures.
I listen to a podcast that is very helpful. I just went and looked a comparison he did for different print labs. I see Snapfish didn't score well. I didn't check before using Snapfish because they made it so easy by keeping all the past orders. I will be switching for my next order.