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Is there an easy fix? Canon 60D Popup Flash Problem.
Aug 27, 2012 11:24:01   #
Blurryeyed Loc: NC Mountains.
 
My 60D seems to think that there is an external flash mounted so it will not engage the Popup flash...

I know that there is a little button somewhere on the hotshoe that senses when an external flash is mounted, but I do not know how to tell if it is stuck or what... I have been using an external flash, but it is not attached now and the camera thinks it is... I have powered the camera off and on and even went so far as to remove the battery, still no luck...

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Aug 27, 2012 11:31:18   #
dbmaxwell Loc: Mogadore, Ohio
 
Inside the rail on the hot shoe lives a little switch. I'm not sure which side though, don't have my 60D in front of me. Make sure the little rails inside are all the way up. When mine did it one was caught down. A toothpick cleared the obstruction and hasn't returned in a long time. I wouldn't go yarfing and prying though might be a little fragile

Hope this helps

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Aug 27, 2012 11:41:05   #
Blurryeyed Loc: NC Mountains.
 
dbmaxwell wrote:
Inside the rail on the hot shoe lives a little switch. I'm not sure which side though, don't have my 60D in front of me. Make sure the little rails inside are all the way up. When mine did it one was caught down. A toothpick cleared the obstruction and hasn't returned in a long time. I wouldn't go yarfing and prying though might be a little fragile

Hope this helps


Yeppers! That was it, there are actually too switches that run one down each side of the mounting brackets... They look like flat springs that are depressed when the external flash is mounted.. I stuck a tooth pick in there and could not tell that I really accomplished anything but the popup is working again.. Thanks so much for your help!

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Aug 28, 2012 06:10:28   #
LGilbert Loc: Earth
 
Actually, The 60D hot-shoe mount has a curved retention spring on both sides. Under the right side spring is a tiny micro-switch that is depressed when you mount something in the shoe. This micro-switch disables the pop-up flash.

Sometimes this switch gets hyper-sensitive or cranky and gets stuck after you mount something in the shoe. I had problems with a Gary Fong Puffer that was supposed to mount in the shoe without depressing the spring enough to actuate the micro-switch. My micro-switch would flip if I just touched the shoe anywhere. Back to Canon it went for warranty service, returning with more hefty retention springs that curved upward rather than arching over the micro-switch. The micro-switch now definitely does not actuate without something in the shoe. However, now my Puffer cannot mount without depressing the switch. The Puffer was designed to skim over the the original retention springs without depressing them enough to touch the spring. The reverse curved new springs now press against the top of the mount rails so the Puffer cannot sneak by....

If you continue to have the slightest erratic behavior from your flash mount and your camera is less than a year old, I recommend a service moment. It will only get worse. Canon returned it in less than 10 days including travel both ways and, of course, my camera arrived back looking as if it had been reconditioned.

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Aug 28, 2012 11:36:07   #
Dogman Loc: Michigan
 
Blurryeyed wrote:
dbmaxwell wrote:
Inside the rail on the hot shoe lives a little switch. I'm not sure which side though, don't have my 60D in front of me. Make sure the little rails inside are all the way up. When mine did it one was caught down. A toothpick cleared the obstruction and hasn't returned in a long time. I wouldn't go yarfing and prying though might be a little fragile

Hope this helps


Yeppers! That was it, there are actually too switches that run one down each side of the mounting brackets... They look like flat springs that are depressed when the external flash is mounted.. I stuck a tooth pick in there and could not tell that I really accomplished anything but the popup is working again.. Thanks so much for your help!
quote=dbmaxwell Inside the rail on the hot shoe l... (show quote)


I just visited your flicker site. Great photos, thanks.

Dogman

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Aug 28, 2012 13:33:16   #
Blurryeyed Loc: NC Mountains.
 
LGilbert wrote:
Actually, The 60D hot-shoe mount has a curved retention spring on both sides. Under the right side spring is a tiny micro-switch that is depressed when you mount something in the shoe. This micro-switch disables the pop-up flash.

Sometimes this switch gets hyper-sensitive or cranky and gets stuck after you mount something in the shoe. I had problems with a Gary Fong Puffer that was supposed to mount in the shoe without depressing the spring enough to actuate the micro-switch. My micro-switch would flip if I just touched the shoe anywhere. Back to Canon it went for warranty service, returning with more hefty retention springs that curved upward rather than arching over the micro-switch. The micro-switch now definitely does not actuate without something in the shoe. However, now my Puffer cannot mount without depressing the switch. The Puffer was designed to skim over the the original retention springs without depressing them enough to touch the spring. The reverse curved new springs now press against the top of the mount rails so the Puffer cannot sneak by....

If you continue to have the slightest erratic behavior from your flash mount and your camera is less than a year old, I recommend a service moment. It will only get worse. Canon returned it in less than 10 days including travel both ways and, of course, my camera arrived back looking as if it had been reconditioned.
Actually, The 60D hot-shoe mount has a curved rete... (show quote)


Thanks, my camera is a couple of years old. Your explanation is excellent, If anyone else is having a similar problem I am sure that they will know what to do after reading your post.

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Aug 28, 2012 13:33:40   #
Blurryeyed Loc: NC Mountains.
 
Thanks Dogman.

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Sep 1, 2012 23:16:17   #
rjriggins11 Loc: Colorado Springs, CO
 
Hi. My name is Rick and I'm the owner and lead technician of Discount Camera Repair. I'm a professional camera technician and have a small, home based business doing repairs for many of the members here at the UHH at very reasonable rates.

I'll be more than happy to repair the camera for you and I'll keep the cost as low as possible. If you are interested, please contact me via private message or simply reply to this post.


Blurryeyed wrote:
My 60D seems to think that there is an external flash mounted so it will not engage the Popup flash...

I know that there is a little button somewhere on the hotshoe that senses when an external flash is mounted, but I do not know how to tell if it is stuck or what... I have been using an external flash, but it is not attached now and the camera thinks it is... I have powered the camera off and on and even went so far as to remove the battery, still no luck...

Reply
Sep 2, 2012 00:39:36   #
LGilbert Loc: Earth
 
rjriggins11 wrote:
Hi. My name is Rick and I'm the owner and lead technician of Discount Camera Repair.


I can attest that Rick does excellent work and returns the repaired item quickly. He rebuilt my Canon 24-105L that somebody had previously repaired and drowned with silicon lubricant such that the focus stuck at the extremes. Works perfectly now and his charge was very reasonable.

Reply
Sep 2, 2012 12:57:17   #
rjriggins11 Loc: Colorado Springs, CO
 
Thanks for the accolades. I appriciate the good word. I do what I can for the folks here at the UHH.

LGilbert wrote:
rjriggins11 wrote:
Hi. My name is Rick and I'm the owner and lead technician of Discount Camera Repair.


I can attest that Rick does excellent work and returns the repaired item quickly. He rebuilt my Canon 24-105L that somebody had previously repaired and drowned with silicon lubricant such that the focus stuck at the extremes. Works perfectly now and his charge was very reasonable.

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