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Nikon COOLSCAN V ED Software?
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Jan 19, 2018 18:10:52   #
flashbang
 
I just discovered (painfully!) that my Nikon COOLSCAN V ED scanner, the really expensive one with all the bells and whistles (and expensive accessories) no longer works with the latest version of Windows on my PC. This seems to have happened after Windows latest 'update' was automatically installed.

To add insult, the good folks at Nikon want nothing to do with me – or rather, nothing to do with this scanner. Several calls to Nikon Customer Service and the best I got was:“We no longer support it!”

The scanner still is in fine working condition, except we (ie: PC, me and it) are no longer communicating. Tried removing and re-installing the original program disc that came with it. Nada.

Seems like there should be an easy 'fix' out there.

Any suggestions?

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Jan 19, 2018 18:33:56   #
Woodsman Loc: North of Peterborough Ontario
 
Yep it sucks when an OS changes and the vendor drops support. I have been through that with Plustek scanners, HP SCSI scanners and the worst was a great HP laserjet I had that would not work when WIndows 7 came out. Turns out HP in their wisdom had used a proprietary printer control language that Win 7 would not support. Talk about throwing out working equipment but no choice.

I took a look online and there are a lot of people with the same problem as you and really no solution I can see. Microsoft says no drivers and refer people to Nikon who go Meh!!!

I did find a blog where someone says he had success reinstalling the Win 7 drivers on Win 10 through some convoluted steps. I dont know if it will help but it wouldnt hurt to take a look

https://www.tenforums.com/drivers-hardware/19324-using-nikon-coolscan-windows-10-a.html

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Jan 19, 2018 19:04:47   #
flashbang
 
Since posting I did find a site called Vuscan. Their 'free' download will get the scanner going, but it seems really cumbersome to work with. It also automatically prints their large watermark on anything that is scanned! I have the 'option' of buying other versions, bit no real idea of how (if?) they would really give me back the full use of this scanner.

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Jan 19, 2018 19:13:35   #
Darkroom317 Loc: Mishawaka, IN
 
flashbang wrote:
Since posting I did find a site called Vuscan. Their 'free' download will get the scanner going, but it seems really cumbersome to work with. It also automatically prints their large watermark on anything that is scanned! I have the 'option' of buying other versions, bit no real idea of how (if?) they would really give me back the full use of this scanner.


You have to buy Vuescan in order not to have the watermark. I have been using it for a few years. It World pretty well

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Jan 19, 2018 20:25:12   #
GoofyNewfie Loc: Kansas City
 
Darkroom317 wrote:
You have to buy Vuescan in order not to have the watermark. I have been using it for a few years. It World pretty well


Another user of ViewScan here.
We had tons of slides to scan years back and have 2 Coolscans in our department at the university.
When the scanners were no longer supported, ViewScan was recommended.
Didn’t like it at first, but it grew on me.
I can’t remember the last time I scanned anything with it now.

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Jan 19, 2018 20:31:47   #
rehess Loc: South Bend, Indiana, USA
 
flashbang wrote:
I just discovered (painfully!) that my Nikon COOLSCAN V ED scanner, the really expensive one with all the bells and whistles (and expensive accessories) no longer works with the latest version of Windows on my PC. This seems to have happened after Windows latest 'update' was automatically installed.

To add insult, the good folks at Nikon want nothing to do with me – or rather, nothing to do with this scanner. Several calls to Nikon Customer Service and the best I got was:“We no longer support it!”

The scanner still is in fine working condition, except we (ie: PC, me and it) are no longer communicating. Tried removing and re-installing the original program disc that came with it. Nada.

Seems like there should be an easy 'fix' out there.

Any suggestions?
I just discovered (painfully!) that my Nikon COOLS... (show quote)

I have an LS-2000, a less expensive version of your scanner. I'm still maintaining a stand-alone WinXP computer to run the LS-2000. If the computer fails, the guy who sold the scanner recommended I run it on a Linux computer - although that might require VueScan also {there is a possibility it could be run from gimp}

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Jan 19, 2018 20:46:46   #
mcveed Loc: Kelowna, British Columbia (between trips)
 
Try Hamrick.com

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Jan 19, 2018 21:51:22   #
GoofyNewfie Loc: Kansas City
 
mcveed wrote:
Try Hamrick.com

http://www.hamrick.com/
The company that sells VueScan....

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Jan 20, 2018 06:11:14   #
jeryh Loc: Oxfordshire UK
 
Hi; Vuescan really works well; the watermark is for the trial version. If you pay for the regular version, it works very well. Just study the instructions, and away you go. I have had my version a long time- I scan all my Hassy trannies on it. Hope this helps.

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Jan 20, 2018 06:30:18   #
edwdickinson Loc: Ardmore PA
 
Have you tried running in "compatibility mode"?

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Jan 20, 2018 07:37:55   #
markie1425 Loc: Bryn Mawr, PA
 
flashbang wrote:
I just discovered (painfully!) that my Nikon COOLSCAN V ED scanner, the really expensive one with all the bells and whistles (and expensive accessories) no longer works with the latest version of Windows on my PC. This seems to have happened after Windows latest 'update' was automatically installed.
?


I've got a Nikon COOLSCAN V and have never used anything other than VueScan. It's the Swiss Army Knife of scanning software. If you buy the Professional version, the developer will let you download upgrades forever—and he is constantly improving VueScan's features and adding more scanners to its compatibility list.

In fact, I've used VueScan with many scanners over the past 15 years or so.

Highly recommended. Seems to be a UHH consensus.

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Jan 20, 2018 08:13:18   #
cdayton
 
markie1425 wrote:
I've got a Nikon COOLSCAN V and have never used anything other than VueScan. It's the Swiss Army Knife of scanning software. If you buy the Professional version, the developer will let you download upgrades forever—and he is constantly improving VueScan's features and adding more scanners to its compatibility list.

In fact, I've used VueScan with many scanners over the past 15 years or so.

Highly recommended. Seems to be a UHH consensus.


👍👍👍

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Jan 20, 2018 09:02:42   #
AzPicLady Loc: Behind the camera!
 
I don't see that you state what version of Windows you have. I have the 9000 scanner. I had to do a "work around" when my XP computer was stolen. It does work.

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Jan 20, 2018 09:32:33   #
kymarto Loc: Portland OR and Milan Italy
 
flashbang wrote:
Since posting I did find a site called Vuscan. Their 'free' download will get the scanner going, but it seems really cumbersome to work with. It also automatically prints their large watermark on anything that is scanned! I have the 'option' of buying other versions, bit no real idea of how (if?) they would really give me back the full use of this scanner.


Vuescan works perfectly with my Coolscan 4000

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Jan 20, 2018 09:36:30   #
mainshipper Loc: Hernando, Florida
 
I would also recommend Vuescan (affordable) as well or Silverfast (more expensive) as a solution. Just for fun as I am a computer hobbyist, I got a Coolscan LS2000 and another LS (may have been a V) from that era to run just fine on Windows 7 including the SCSI interface which is the more problematic piece. The key to getting the SCSI interface to work is that you use an adapter that is supported. When I was working to get those two scanners working I picked up a very common Adaptec board from eBay (cheap) that was supported in Windows 7 versus using one that may have come with the scanner. I would assume that I could do the same on Windows 10 but I have not tried it. I currently have my Coolscan 5000 slide scanner, which fortunately is USB, running on Windows 10 although Nikon has not supported that scanner with drivers since XP. I use Silverfast as my control program.

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