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Question for MT Shooter
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Dec 5, 2016 07:00:49   #
jerryc41 Loc: Catskill Mts of NY
 
I'm making this public so we can all benefit.

What does "Refurbished" really mean? We like to think that a technician has gone through the camera and made the necessary adjustments, but that seems like a lot of work for something that is going to sell at a lower price. So, how does a camera get into the refurb pipeline, and what happens then?

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Dec 5, 2016 07:04:32   #
hj Loc: Florida
 
Good question that will benefit many,Jerry.

jerryc41 wrote:
I'm making this public so we can all benefit.

What does "Refurbished" really mean? We like to think that a technician has gone through the camera and made the necessary adjustments, but that seems like a lot of work for something that is going to sell at a lower price. So, how does a camera get into the refurb pipeline, and what happens then?

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Dec 5, 2016 07:09:52   #
Mundj Loc: Richmond TX
 
I also interested in understanding. Thanks for asking.

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Dec 5, 2016 07:33:08   #
Jim Bob
 
jerryc41 wrote:
I'm making this public so we can all benefit.

What does "Refurbished" really mean? We like to think that a technician has gone through the camera and made the necessary adjustments, but that seems like a lot of work for something that is going to sell at a lower price. So, how does a camera get into the refurb pipeline, and what happens then?


Curious why you directed your inquiry only to MT Shooter. Are you suggesting he is the only UHH member who might authoritatively answer the inquiry? Geesus. I hope not.

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Dec 5, 2016 08:08:11   #
JPL
 
Here is a informative article about this subject. In short refurb means better bang for the buck than buying new.
http://digital-photography-school.com/refurbished-camera-equipment-as-good-as-new-if-not-better/

And another one here http://www.ebay.com/gds/Your-Guide-to-Buying-Refurbished-Cameras-/10000000177742767/g.html

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Dec 5, 2016 08:35:39   #
MT Shooter Loc: Montana
 
jerryc41 wrote:
I'm making this public so we can all benefit.

What does "Refurbished" really mean? We like to think that a technician has gone through the camera and made the necessary adjustments, but that seems like a lot of work for something that is going to sell at a lower price. So, how does a camera get into the refurb pipeline, and what happens then?


Since you ask, I will answer.
Refurbished gear comes from several sources. Dealer demos, trade show demos, and customer returns being the most common. (How many of you have bought items to "evaluate" and then returned them?)
All these items get checked by a service technician for appearance and function, any glaring or obvious issues are corrected and the item is removed with proper accessories and then made available as refurbished products. Firmware updates are often, but not always installed.
Contrary to some opinions these items are NOT fully or rigorously examined and issues can be missed if a specific error or issue was not detailed in the return package. But overall refurbished items do have a better record of reliability than assembly line items which only receive random spot check inspections. Pro level gear is different as each body and lens receives a number of assembly inspections during the manufacturing process.
Refurbished are, in general, a good way to save some money over brand new. Canon provides the same one year warranty as they have on their new gear while other manufacturers limit their return to 90 day warranties. But some dealers will extend that 90 days to a full year at no extra cost.
Do keep in mind that this info ONLY relates to "Factory Refurbished" items, anything sold as "seller refurbished" is meaningless and simply states all you are getting is a used product with no verifiable warranty.
So there you go, let's the trolls descend on me as they will.

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Dec 5, 2016 08:36:57   #
SteveR Loc: Michigan
 
Jim Bob wrote:
Curious why you directed your inquiry only to MT Shooter. Are you suggesting he is the only UHH member who might authoritatively answer the inquiry? Geesus. I hope not.


With baited breath we eagerly await to read what words of wisdom you might have to impart on the subject, JB.

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Dec 5, 2016 08:37:00   #
LFingar Loc: Claverack, NY
 
For me, the biggest distinction would be who is selling the product. For consumer goods refurbished, rebuilt, and re-manufactured are not legally defined terms. They can cover a broad range of conditions. A refurbished from Canon may meet only slightly different standards then from Nikon but a whole lot different standards then from company XYZ. Personally, I wouldn't buy a refurb without knowing who did the work and what their standards are. The manufacturer would always be my first choice.

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Dec 5, 2016 09:07:56   #
jerryc41 Loc: Catskill Mts of NY
 
Jim Bob wrote:
Curious why you directed your inquiry only to MT Shooter. Are you suggesting he is the only UHH member who might authoritatively answer the inquiry? Geesus. I hope not.


He has a camera store and is an authorized seller, so he has direct contact with the camera companies.

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Dec 5, 2016 09:09:02   #
brucewells Loc: Central Kentucky
 
I would be extremely disappointed to find out that the subject cameras are not connected to some sort of test equipment that will check the electronic/mechanical functions of the camera before it is released back to society. Of course, it would take a trained eye to look for cosmetic issues. There are many items I would not want in a refurbished condition, but a camera from the likes of Nikon/Canon/Sony/etc would not be one.

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Dec 5, 2016 09:10:13   #
jerryc41 Loc: Catskill Mts of NY
 
MT Shooter wrote:
Since you ask, I will answer.
Refurbished gear comes from several sources. Dealer demos, trade show demos, and customer returns being the most common. (How many of you have bought items to "evaluate" and then returned them?)
All these items get checked by a service technician for appearance and function, any glaring or obvious issues are corrected and the item is removed with proper accessories and then made available as refurbished products. Firmware updates are often, but not always installed.
Contrary to some opinions these items are NOT fully or rigorously examined and issues can be missed if a specific error or issue was not detailed in the return package. But overall refurbished items do have a better record of reliability than assembly line items which only receive random spot check inspections. Pro level gear is different as each body and lens receives a number of assembly inspections during the manufacturing process.
Refurbished are, in general, a good way to save some money over brand new. Canon provides the same one year warranty as they have on their new gear while other manufacturers limit their return to 90 day warranties. But some dealers will extend that 90 days to a full year at no extra cost.
Do keep in mind that this info ONLY relates to "Factory Refurbished" items, anything sold as "seller refurbished" is meaningless and simply states all you are getting is a used product with no verifiable warranty.
So there you go, let's the trolls descend on me as they will.
Since you ask, I will answer. br Refurbished gear ... (show quote)


Thanks!

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Dec 5, 2016 09:35:21   #
Jim Bob
 
SteveR wrote:
With baited breath we eagerly await to read what words of wisdom you might have to impart on the subject, JB.


Keep waiting.

Reply
Dec 5, 2016 09:35:51   #
Jim Bob
 
jerryc41 wrote:
He has a camera store and is an authorized seller, so he has direct contact with the camera companies.


I appreciate your direct reply.

Reply
Dec 5, 2016 09:37:15   #
Jim Bob
 
MT Shooter wrote:
Since you ask, I will answer.
Refurbished gear comes from several sources. Dealer demos, trade show demos, and customer returns being the most common. (How many of you have bought items to "evaluate" and then returned them?)
All these items get checked by a service technician for appearance and function, any glaring or obvious issues are corrected and the item is removed with proper accessories and then made available as refurbished products. Firmware updates are often, but not always installed.
Contrary to some opinions these items are NOT fully or rigorously examined and issues can be missed if a specific error or issue was not detailed in the return package. But overall refurbished items do have a better record of reliability than assembly line items which only receive random spot check inspections. Pro level gear is different as each body and lens receives a number of assembly inspections during the manufacturing process.
Refurbished are, in general, a good way to save some money over brand new. Canon provides the same one year warranty as they have on their new gear while other manufacturers limit their return to 90 day warranties. But some dealers will extend that 90 days to a full year at no extra cost.
Do keep in mind that this info ONLY relates to "Factory Refurbished" items, anything sold as "seller refurbished" is meaningless and simply states all you are getting is a used product with no verifiable warranty.
So there you go, let's the trolls descend on me as they will.
Since you ask, I will answer. br Refurbished gear ... (show quote)


Useful information. Thanks.

Reply
Dec 5, 2016 09:43:11   #
hj Loc: Florida
 
jerryc41 wrote:
He has a camera store and is an authorized seller, so he has direct contact with the camera companies.


Most of us already knew why you chose MY Shooter.

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